Provide Support vs ChatBlazer Comparison

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Provide Support

Live Chat Software

4.6 92 user ratings

Start Free Trial

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ChatBlazer

Live Chat Software

4.3 4 user ratings

Start Free Trial

Overview

Description	Provide Support allows its users to add live chat on their websites and provide instant support to their customers. Users can set up live chat in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible to view all customer information on one screen, look them up on a map and proactively engage new website visitors. Users can customize the live chat window color to match their website design and add their company greeting message and operator photos. Its chat forms have the functionality to let users collect only the data they need from their users. Live chat can integrate with popular platforms such as WordPress, Magento, Joomla, Shopify, and other leading Content Management Systems (CMS). Provide Support live chat software is available for Mac OS, Windows, Linux, iOS and Android, as well as through a web interface. Read more	Chatblazer is an all-in-one instant messaging solution for startups, small businesses, SMEs, and agencies. This Web-Based Instant Messaging Software features a simple UI and is simple to use. Chatblazer is compatible with Desktop, Mobile and delivers end-to-end solutions for Windows, IOS, Android, and MacOS operating systems. Admin Panel, Broadcast, File Upload, and Encryption are all features of Chatblazer Instant Messaging Software. It also helps with Automatic Transcription, Whiteboard Sharing, Widgets Tool, and the production of Slideshows. ChatBlazer is a robust chat application with a user-friendly interface for end users, moderators, administrators, and hosts. ChatBlazer is simple and easy to use, with member linking to existing databases, sign-on, and chat interoperability between desktops and mobile devices, among other features. Due to its patented software technology, ChatBlazer can meet all of their customers' specific chat software requirements and requests. ChatBlazer is compatible with mobile and smart devices, and it is fairly priced to guarantee that it is available to all users. It also includes a long range of integrations, ensuring that it will seamlessly integrate into any software environment. Read more
Pricing Options	Free Trial Available Starts at $8.25. Offers Free-forever plan.	Free Trial Not Available Starts at $80.0.
SW Score & Breakdown	93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 82% Momentum 71% Popularity 88%	77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 79% Reviews 60% Momentum 61% Popularity 65%
SaaSworthy Awards	# 7 Highly Rated # 12 Most Popular	Not Available

Features

Total Features	8 Features	5 Features
Common Features for All	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 5 More - Show Less	Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff Call Me Option Allows your visitors to speak to your agents directly over the phone Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly. Knowledge Database Lets you have an access to all your past chat history and documents Offline Form This feature allows your visitors to submit their questions when your agents are not available online Persistent Chat Creating a subject-based group conversation that persists over time Shortcut Messages Create shortcuts for the commonly used replies in order to save time Transfers Transfer of calls from one operator to another with just one click Video Chat Make conversations more personal with video calling between your agents and your visitors Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.6/5 92 user ratings	4.3/5 4 user ratings
Ratings Distribution	Excellent 63.5% Very Good 32.5% Average 3.2% Poor 0% Terrible 0.8%	Excellent 50% Very Good 25% Average 25% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $8.25. Offers Free-forever plan.	Free Trial Not Available Starts at $80.0.
Pricing Plans Monthly Plans Annual Plans	Small Business $8.25 $15.00 per month Free Free Corporate $16.50 $30.00 per month Enterprise $33.00 $60.00 per month	ChatBlazer $80.00 $80.00 Pay As You Use
	View Detailed Pricing	View Detailed Pricing

Alternatives

	LiveChat 4.6 Based on 2594 Ratings Provide Support Vs LiveChat HelpOnClick 4.5 Based on 31 Ratings Provide Support Vs HelpOnClick MyLiveChat 3.5 Based on 15 Ratings Provide Support Vs MyLiveChat LiveAgent 4.7 Based on 2506 Ratings WebsiteAlive 4.7 Based on 9 Ratings Provide Support Vs WebsiteAlive	Bleeper ChatBlazer Vs Bleeper LiveChat 4.6 Based on 2594 Ratings ChatBlazer Vs LiveChat ZoomInfo Chat ChatBlazer Vs ZoomInfo Chat Smartchat ChatBlazer Vs Smartchat Chatlr
	View All Provide Support Alternatives	View All ChatBlazer Alternatives