TalkDesk |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Visit Website
|
| Description | Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. Read more | Provana Speech Analytics is a call centre platform that provides AI-powered call monitoring that is both less expensive and more effective. It automatically monitors and rates every call, giving you a clear picture of which calls to prioritise and decreasing the need for monitoring activities. With Provana Speech Analytics, managers, supervisors, and agents can acquire performance metrics automatically. Agents get real-time feedback with unique indications and alarms, allowing them to swiftly improve their performance and client experience. A team implements administers, and continuously maintains a cloud-based platform. There is no setup fee, and there is no need for IT infrastructure or an in-house team. The software enables you to quickly and simply assess each conversation to guarantee that all regulatory requirements are followed, reducing the chances of fines. With dashboards and agent scorecards tailored to your company's individual performance measures, you may tailor it to your needs. Additionally, the platform turns calls into machine-readable transcripts for customised categorization based on keywords, thanks to powerful speech recognition technology. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
2 Features
|
2 Features
|
| Common Features for All |
Auto Call Recording
Call Monitoring
Inbound Call Center
Outbound Call Center
|
Auto Call Recording
Call Monitoring
Inbound Call Center
Outbound Call Center
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
Not Available
|
| Ratings Distribution |
|
Not Available
|
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Starter $8.00 $8.00 per month Professional $39.00 $39.00 per month Business $79.00 $79.00 per month Corporate $239.00 $239.00 per month Enterprise Custom |
Provana Speech Analytics Custom |
|
View Detailed Pricing
|
View Detailed Pricing
|
ice Contact Center
3.9 Based on 10 Ratings 
ipSCAPE
4.9 Based on 33 Ratings 
|
SpeechIQ
4 Based on 1 Ratings
NeoSound Intelligence
4.5 Based on 2 Ratings 
VoiceIQ
5 Based on 1 Ratings |
|
| Videos |
+ 1 More
|
Not Available |
| Company Details | Located in: United States | Located in: Lisle, Illinois |
| Contact Details |
Not available https://zingtree.com/application/call-center.php |
+1 630-442-7912 https://www.provana.com/call-center-speech-analytics |
| Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
