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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ProProfs Survey Maker logo
NPS Software

4.5 5 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveySparrow logo
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Overview

Description Proprofs Survey Maker is a tool used to create an online survey by selecting a wide range of survey questions such as multiple-choice, checkboxes, essay questions, instruction-based questions, date & time, and many more. With the help of proprofs, you can generate quizzes, tests & assessments, build NPS surveys, and even make polls, sidebar, and in-app surveys. Proprofs provides you the world’s simplest and funniest way to create online surveys and quizzes. It is the most popular platform, with over 50,000+ surveys having been made with over 4 million respondents. In addition to this, you can use advanced setting options such as assigning points to the survey answers by creating scored surveys. You can even create custom records based on scores achieved. After completing the study, you can easily share the survey with respondents by email, posting the survey link, embedding it into your websites, and sharing it on social media handles. It is best for the companies who are looking for more engagement on their websites and gamification. It becomes easy to create practical employee assessments by using proprofs. Read more SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more
Pricing Options
  • Free Trial Available
  • Starts at $7.0.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    84%
  • Momentum
    62%
  • Popularity
    92%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    91%
  • Momentum
    75%
  • Popularity
    88%
SaaSworthy Awards
Not Available
# 5 Highly Rated # 10 Fastest Growing

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • Available

Reviews & Ratings

User Rating
4.5/5 5 user ratings
4.6/5 1,978 user ratings
Ratings Distribution
  • Excellent

    61.8%
  • Very Good

    31.6%
  • Average

    5.3%
  • Poor

    0%
  • Terrible

    1.3%
  • Excellent

    67.9%
  • Very Good

    26.4%
  • Average

    4.1%
  • Poor

    0.4%
  • Terrible

    1.1%
Review Summary
Not Available

SurveySparrow, a customer management software, receives overwhelmingly positive feedback from users across multiple review platforms. Reviewers consistently highlight its user-friendly interface, extensive customization options, and robust reporting capabilities as key strengths. SurveySparrow's ability to create visually appealing surveys and its seamless integration with various third-party applications are also frequently praised. Additionally, reviewers appreciate its affordable pricing plans and responsive customer support. Overall, SurveySparrow is highly recommended for businesses seeking a comprehensive and user-friendly customer management solution.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $7.0.
  • Free Trial Available
  • Starts at $19.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic $7.00 $7.00 per month

Professional $19.00 $19.00 per month

Business $69.00 $69.00 per month

Enterprise $199.00 $199.00 per month

Free Free

Basic (Personal) $19.00 $19.00 per month

Premium (Personal) $29.00 $29.00 per month

Business $99.00 $99.00 per month

Enterprise $499.00 $499.00 per month

Elite Custom

CX Free Free

CX Basic $99.00 $99.00 per month

CX Premium $299.00 $299.00 per month

CX Enterprise Custom

360 Assessments $79.00 $79.00

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots ProProfs Survey Maker screenshot Conditional Formatting
+ 7 More
Videos Video Thumbnail
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+ 5 More

Vendor information

Company Details Located in: California, United States Located in: Palo Alto, California Founded in: 2017
Contact Details

(855) 776-7763

https://www.proprofs.com/survey/

+1 800-481-0410

https://surveysparrow.com/

Social Media Handles

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