Paychex Flex vs Gusto Comparison

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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Paychex Flex

Payroll Software

4.1 3,622 user ratings

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Gusto

Payroll Software

4.4 4,235 user ratings

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OnPay

Payroll Software

4.8 957 user ratings

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Papaya Global

Payroll Software

4.5 43 user ratings

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Overview

Description	Paychex Flex is a payroll software that can be suitable for both a small business owner as well as appropriately helpful for a large corporate office. The software is scalable and comes enriched with features like W-2 preparation, vacation/leave tracking, 401(k) tracking, check printing etc. It can help you in doing employees attendance management, compensation management, tax management and also deductions management. Paychex Flex software comes with a self-service portal and direct deposit facility. It automates and stores vital data pertaining to employee hiring/onboarding as well. Read more	Gusto is an all-on-one solution that offers HR, benefits, payroll, and time tracking functionality, all from one centralized platform. Gusto’s HR capabilities include the ability to more efficiently and effectively onboard new hires, to ensure they are getting up-to-speed quickly, settling into the company, and gaining the necessary knowledge. Gusto cuts down on your admin and paperwork –– which also provides benefits in terms of sustainability by enabling your employees to sign forms and contracts, as well as enroll in benefits and your company’s payroll scheme, online. This means you don’t have to print any paper forms. Gusto also enables you and your employees to manage PTO better bu automatically syncing with both your company calendar and your payroll system. You can also send out anonymous surveys to find out how your team is doing, get recommendations on how to improve, and receive feedback on what your employees like and don’t like. As Gusto centralizes your data, you can more easily stay complaint with HR regulations. Read more	OnPay offers growing businesses payroll, HR, and benefits that makes their lives a lot easier. Available in 50 states, it allows employers to run payroll from anywhere, pay employees by direct deposit, debit cards or printed checks, and automate all their tax filings and payments. OnPay even handles all the setup and offers a tax accuracy guarantee. All of OnPay's services are included for a flat monthly fee of $36 plus $4 per employee. Its fee includes unlimited pay runs (and any cancellations), tax filings (including 1099s and W-2s), and best-in-class integrations with QuickBooks, Xero, and top time tracking software. and extends to payroll for organizations like nonprofits, clergy, and agricultural businesses. A full set of HR tools (including self-onboarding, offer letters, and PTO tracking) is also included. When an employer wants to offer more robust benefits, OnPay is a licensed health insurance broker in all 50 states, plus it offers 401(k) and workers' comp plans through seamless integrations. OnPay receives the highest possible ratings from the Motley Fool’s Blueprint and CPA Practice Advisor, an “Excellent” rating from PC Magazine, and the — most importantly — best customer ratings on review sites like Capterra. Read more	A payroll suite for businesses. Papaya Global is a cloud-based payroll management software that helps multinational businesses manage worldwide payroll, international payments, and contractors. The software comprises vital features, including data security, cost breakdown analysis, records management, and benefits administration. Using a party EoR (employer of record), this software helps users streamline recruiting in multiple duplications and countries and manage payments and classification for foreign and domestic contract workers. This integrated platform provides tools for managing, recruiting, and onboarding when employees are in edge-to-edge solutions. Moreover, Papaya Global alerts the country and staff members for documentation when the review is required. Additionally, managers can automate payroll processes in various currencies and analyze workforce spending on a centralized dashboard. And through a secure portal, workers can attain their payment receipt in their native language. This software allows business teams to meet in compliance by storing employee invoices, documents, forms, and report formats according to the needs of each jurisdiction or country. Papaya Global software follows subscription-based and quotation-based pricing strategies under Payroll, Global, Eor, Contractor Management, And Parallel Intelligence Suite Plans. Read more
Pricing Options	Free Trial Not Available Paychex Flex Offers Custom plan.	Free Trial Not Available Starts at $40.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $40.0.	Free Trial Not Available Starts at $2.5.
SW Score & Breakdown	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 97% Momentum 68% Popularity 67%	95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 88% Momentum 63% Popularity 98%	91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 97% Reviews 84% Momentum 61% Popularity 90%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 91% Reviews 77% Momentum 63% Popularity 87%
SaaSworthy Awards	# 3 Highly Rated # 5 Fastest Growing	# 1 Most Worthy # 1 Highly Rated	# 2 Highly Rated # 3 Fastest Growing	Not Available

Features

Total Features	12 Features	14 Features	12 Features	10 Features
Common Features for All	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form EOR Services Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 7 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form EOR Services Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 8 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form EOR Services Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 7 More - Show Less	Attendance Tracking Helps to quickly and easily track the attendance Benefits Management Helps in monitoring and managing non-wage compensation given to employees besides their regular salaries or wages. Check Printing Allows previewing and printing standard and customized paychecks Compensation Management Manages employee compensation related data in an organized and automated manner Deductions Management Helps optimizing deductions workflow and assist in calculating various deductions or additions like ESI, PF, integrating leave, performance Direct Deposit Supports direct deposit which is the most popular method for giving paycheques to employees in an electronic form EOR Services Facilitates the management of employment-related responsibilities, compliance, and HR functions associated with Employer of Record (EOR) services Leave Tracking (Vacation) Assist in keeping track of leave and holidays for easing the payment calculation process Self Service Portal Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions W-2 Preparation Helps electronically preparing the W-2 form that reveals the total gross income of an employee. Wage Garnishment Helps in deducting the amount from an employee's monetary compensation including salary as per a court order to pay off debt + 5 More - Show Less
Unique Features	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time	401(k) Tracking Helps to track and manage matters concerning 401(k) that is a retirement savings plan sponsored by an employer. Multi-country Supports electronically transfer of payments to employees regardless of the country or state Tax Management Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Technical Details

Organization Types Supported	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business	Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available	NA	NA

Reviews & Ratings

User Rating	4.1/5 3,622 user ratings	4.4/5 4,235 user ratings	4.8/5 957 user ratings	4.5/5 43 user ratings
Rating Distribution	Excellent 49.9% Very Good 27.8% Average 9.3% Poor 5.1% Terrible 8%	Excellent 68.2% Very Good 19.5% Average 4% Poor 1.4% Terrible 6.9%	Excellent 91% Very Good 5.9% Average 0.7% Poor 0.1% Terrible 2.3%	Excellent 76.7% Very Good 11.6% Average 4.7% Poor 2.3% Terrible 4.7%
User Sentiments	Ease of Payroll Processing, Helpful Customer Service, Comprehensive Reporting Features, Employee Self-Service Portal Time & Attendance Integration Issues, High Account Manager Turnover, Confusing Website Navigation, Lack of Software Updates	User-friendly Interface, Automated Payroll Processing, Comprehensive Payroll Features, Extensive Integrations Unresponsive Customer Service, Inaccurate Tax Filing, Benefits Management Issues, Limited Payroll Customization	Excellent Customer Service, Ease of Use, Affordable Pricing, Comprehensive Payroll Features Inaccurate Payroll Processing, Delayed Customer Service Response, Lack of Automated Payroll Feature, Complicated Initial Setup	Not Available
Review Summary	Based on reviews from various platforms, users generally appreciate Paychex Flex's user-friendly interface, comprehensive features for payroll processing, and reliable customer support. The software is acknowledged for its accuracy and compliance with tax regulations, making it suitable for businesses of various sizes. However, some users have pointed out occasional technical glitches and a need for improved reporting capabilities. Overall, Paychex Flex garners positive feedback for its user-friendly design, comprehensive payroll functionalities, and dependable customer service, albeit with room for improvement in reporting options and technical stability.	Users appreciate Gusto's user-friendly interface, comprehensive features, and excellent customer support. They find it easy to use, even for those with limited accounting knowledge. Additionally, users value Gusto's ability to help them save time and money through automation and integration with other software. Gusto also receives praise for its mobile app, which allows users to manage payroll and HR tasks on the go. However, some users have mentioned occasional technical glitches and integration issues, and a few have expressed concerns about the cost. Overall, Gusto is a well-received payroll and HR solution that users find efficient, user-friendly, and supportive.	OnPay is praised for its user-friendly interface, intuitive design, and comprehensive support options. Reviewers highlight the software's ability to streamline payroll processes, including pay runs, tax calculations, and direct deposits. The reporting feature is well-received for its robust insights. Additionally, OnPay's customer service is lauded for its responsiveness, professionalism, and proactive approach in addressing user concerns. However, some users express dissatisfaction with the occasional technical glitches and limited customization options.	Not Available
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Pricing

Pricing Options	Free Trial Not Available Paychex Flex Offers Custom plan.	Free Trial Not Available Starts at $40.0. Offers Free-forever and Custom plan.	Free Trial Available Starts at $40.0.	Free Trial Not Available Starts at $2.5.
Pricing Plans Monthly Plans Annual Plans	Paychex Flex Custom	Simple $40.00 $40.00 per month Plus $60.00 $60.00 per month Premium Custom Contractor Only Free	OnPay $40.00 $40.00 per month	Grow Global (Payroll Plus) $25.00 $25.00 per user / month Scale Global (Payroll Plus) $20.00 $20.00 per user / month Enterprise Global (Payroll Plus) $15.00 $15.00 per user / month Enterprise Grade EOR $599.00 $599.00 per user / month Contractor Payments and Management $30.00 $30.00 per user / month Global workforce payments $2.50 $2.50 per Transcation Agent of Record $200.00 $200.00 per user / month
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Alternatives

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