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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | Tryvium Desk is an enterprise collaboration platform that extends the Skype for Business functionality to Service Desk / CRM tools. Sensiple’s Tryvium Desk integrates with ITSM / CRM tools to provide improvised customer experience. Tryvium Desk helps enterprises to leverage their existing Skype for Business / Office365 investment for customer services. Read more | mySQM customer service QA software is built for call center agents to provide them with real-time feedback, quality assurance, coaching, and recognition to deliver great CX. mySQM customer service QA software empowers, recognizes, and engages agents by providing them real-time feedback, quality assurance, coaching, and recognition to deliver great CX. In addition, real-time, actionable reports (e.g., great CX delivery, service recovery opportunities) are pushed out to agents and managers. Read more |
Pricing Options |
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SW Score & Breakdown |
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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9 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Tryvium Desk Custom |
mySQM Customer Service QA Custom |
View Detailed Pricing
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View Detailed Pricing
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ipSCAPE
4.9 Based on 33 Ratings
ice Contact Center
3.9 Based on 10 Ratings |
FIVE CRM
4.7 Based on 32 Ratings |
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Videos | Not Available |
+ 2 More
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Company Details | Located in: Iselin, New Jersey | Located in: Coeur d'Alene, Idaho |
Contact Details |
+ 1 732-283-0499 https://tryviumdesk.sensiple.com/ |
+1 888-972-0844 https://www.sqmgroup.com/ |
Social Media Handles |
Not available |
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