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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more | Mentioned is an appropriate website mention tracking solution, capable of measuring the marketing and public relations efficiency of a person's webpage. The platform sends out accurate email notifications each time one's website gets mentioned online. Moreover, it can also be used by organizations to track multiple websites from a single user panel and proceed with business decisions accordingly. An intuitive dashboard within the Mentioned app, helps users with their website traffic views, enabling them to get a real-time snapshot of the most important metrics. Digital marketers, bloggers, business owners, celebrities and agencies depend on Mentioned to monitor the results of their work. They can even utilise the platform to exclude traffic sources that are not of much relevance and they would like to ignore. Users can get started with the platform in a few simple steps. All they need to do is add a website, get the tracking code and start with the tracking and monitoring process. Read more |
Pricing Options |
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SW Score & Breakdown |
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
2 Features
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6 Features
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Common Features for All |
Alert Notifications
Conversion Tracking
Heatmaps
Multiple Site Management
Time on site Tracking
User Interaction Tracking
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Alert Notifications
Conversion Tracking
Heatmaps
Multiple Site Management
Time on site Tracking
User Interaction Tracking
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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[24]7 Customer Journey Analytics Custom |
Free Free Standard $12.00 $12.00 per user / month Premium $19.00 $19.00 per user / month Custom Custom |
View Detailed Pricing
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View Detailed Pricing
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Call Journey
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Screenshots |
+ 5 More
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+ 2 More
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Videos | Not Available |
Company Details | Located in: San Jose, California | Located in: Barcelona, Spain |
Contact Details |
+1 650 385 2247 https://www.247.ai/products/customer-journey-analytics |
Not available https://mentioned.app/ |
Social Media Handles |
Not available |
Not available |
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