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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | maaiiconnect is a customer collaboration and engagement platform that helps business owners boost their sales and customer support system. Organisations can deliver cloud-based omnichannel support to their customers through smart interaction routing and web-based communication metrics in a seamless manner. Moreover, integration with existing CRM and social media, adds extra advantages in this aspect. The platform also provides a host of analytics and intelligent communication tools helping users drive their business sales. Besides leveraging a complete suite of telecom capabilities, business owners also get to receive adequate support in their sales mobility, SMS campaign management, call analytics and reports. An easy configuration feature adds to the flexibility of the platform in real-time. Also, maaiiconnect is a reliable and secure platform compliant with GDPR, ISO 27001 and ISO 9001 certifications. The software appears with a 24/7 support facility along with a 99.95% uptime guaranteed Service Level Agreement. Overall, it is a comprehensive solution that users can use to manage their omnichannel customer engagement. Read more | NinjaChat by 500 apps is a live chat monitoring software that helps people to increase customer engagement. To transform customer support experience, NinjaChat by 500 apps provide faster resolution with advanced chat capabilities like transcripts, real-time dashboard, file sharing, custom themes, etc. This software allows users to engage customers with text, voice and video chats. Furthermore, one can monitor, manage and optimise the agent performance in real-time using this live chat software. NinjaChat by 500 apps allows users to choose their themes, name, profile picture and title in the chat widget, personalising the chat window to match their business and website design. Trusted by 30,000+ customers, this live chat software facilitates real-time interaction with everyone around the world. NinjaChat by 500 apps supports 12+ languages that help in smooth interaction among agents, customers, and partners, all around the world. The app analytics platform assists individuals to gain deeper insights into their website visitor data, so they can make informed decisions, grow revenue, and increase engagement. Read more |
Pricing Options |
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SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
10 Features
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7 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials Free Lite $15.00 $19.00 per user / month Pro $25.00 $29.00 per user / month Business $35.00 $39.00 per user / month |
Free Free Infinity $9.99 $14.99 per month BYOS Custom |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2564 Ratings |
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Screenshots |
+ 4 More
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Not Available |
Videos |
+ 5 More
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Not Available |
Company Details | Located in: Hong Kong, China | Located in: New York, New York |
Contact Details |
+852 3472 0992 https://www.maaiiconnect.com/ |
+1-877-904-4227 https://ninjachat.com/ |
Social Media Handles |
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