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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more. Read more | Natterly is an easy to use live chat support software that enables users to talk to their customers in real-time. The software allows users to significantly boost the sales as it makes sure that the customers browsing the website can easily ask questions from the chatbox without moving from the device. Users can provide the best customer service as being readily available online to help the existing customers is proven to improve customer satisfaction and build retention and loyalty significantly. Natterly enables its users to streamline the sales funnel as with pre messages of the software one can easily prompt customers to start a chat exactly when the user needs them. The software provides users with fine-grained control over exactly how the chat window looks when on the website. Users can edit all the texts or even change the language of texts to match the brand. Natterly keeps every chat safe for the user to view at any time, and the customers can also receive a copy of their conversations through emails. Read more |
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SW Score & Breakdown |
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 1 Most Worthy # 6 Highly Rated |
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Total Features |
8 Features
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7 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
LiveChat impresses users with its user-friendly interface, robust features for omnichannel customer support, and strong security measures. It provides efficient and personalized customer service experiences across multiple platforms. Additionally, LiveChat is known for its excellent uptime record and technical support, making it a reliable and widely trusted solution for customer engagement. Overall, customers express high satisfaction with LiveChat's ability to improve their customer service and boost sales through increased efficiency and a reduction in response time. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Starter $16.00 $19.00 per user / month Team $33.00 $39.00 per user / month Business $50.00 $59.00 per user / month Enterprise Custom |
Natterly $10.00 $10.00 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 6 More
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Videos |
+ 2 More
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Company Details | Located in: Boston, Massachusetts | Located in: London, United Kingdom |
Contact Details |
Not available https://www.livechatinc.com/ |
Not available https://www.natterly.com/ |
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