DigitalGenius vs LabiDesk Comparison

DigitalGenius

Conversation Intelligence Software

4.9 29 user ratings

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LabiDesk

Help Desk Software

4.6 53 user ratings

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Overview

Description

DigitalGenius represents the future of customer support, an AI-driven platform made to automate and streamline the customer service experience. With its deep learning capabilities, DigitalGenius doesn't just parse customer conversations; it truly understands them, pinpointing customer objectives with remarkable accuracy. By tying in sophisticated automation for repetitive processes, it minimizes the need for manual input, allowing support team to focus on more complex queries. This seamless integration extends through powerful APIs, connecting effortlessly with the existing backend systems, delivering solutions that don't just the meet customers' expectations—they exceed them. DigitalGenius is changing the game for customer support, transforming it from a task-laden necessity to an automated, efficient pleasure that makes customer satisfaction an autopiloted outcome. Read more

LabiDesk is an All-in-one helpdesk software designed to help businesses improve customer engagement. It features tools like Shared Inbox, Help Center Portal, Live Chat, Knowledge Base and more. Teams can create canned responses and automatic signatures to automate workflows via the shared inbox dashboard. Small to medium-sized businesses can benefit from using this software. Read more

Pricing Options

Free Trial Not Available
DigitalGenius Offers Custom plan.

Free Trial Available
Starts at $79.0.

SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

60%
Momentum

60%
Popularity

69%

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android	SaaS/Web/Cloud Mobile - Android
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.9/5 29 user ratings	4.6/5 53 user ratings
Rating Distribution	Excellent 86.2% Very Good 13.8% Average 0% Poor 0% Terrible 0%	Excellent 54.7% Very Good 45.3% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Not Available DigitalGenius Offers Custom plan.	Free Trial Available Starts at $79.0.
Pricing Plans Monthly Plans Annual Plans	DigitalGenius Custom	Starter $79.00 $128.00 per month Growth $189.00 $288.00 per month Enterprise $589.00 $988.00 per month
	View Detailed Pricing	View Detailed Pricing

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	View All DigitalGenius Alternatives	View All LabiDesk Alternatives