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VAANI

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Overview

Description JustCall is a futuristic cloud phone system for support and sales teams, facilitating seamless communication with clients situated in different parts of the globe. It is a suitable software designed to assist international call centres, SaaS companies, virtual workforces and remote teams. Getting new phone numbers ready with JustCall is quite easy. This way businesses get to connect with their client base located across 70 countries. At present 6000+ businesses depend on this particular software comprising special features like IVR, Live Call Monitoring, Call Recording and Fast Call Routing system. Moreover, integrating JustCall with other CRM tools in use is an easy and convenient task. Diallers can also mask their outgoing calls with personalised numbers. The data centres utilised by JustCall to maintain information provides high security to the recorded data. Also, organizations have the liberty to customise their business hours, thus receiving calls only when solicited. Read more VCC Live is a Contact Center Operations Software, helps the team can make and receive phone Calls, SMS, Emails and chat messages. Use the software to easily set up and manage automatic call distribution based on agents’ skills. They can use the current numbers, or they can provide you with numbers from 60 countries. Get an overview of all previous conversations and bring more context to the customer experience. Integrate the CRM via API for a more holistic view. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $50.0. Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 90 user ratings
4.7/5 26 user ratings
Ratings Distribution
  • Excellent

    62.3%
  • Very Good

    22.2%
  • Average

    8.1%
  • Poor

    2.6%
  • Terrible

    4.8%
  • Excellent

    74%
  • Very Good

    24%
  • Average

    2.1%
  • Poor

    0%
  • Terrible

    0%
Review Summary
Not Available

Users generally praise VCC Live for its robust features, ease of use, and excellent customer support. Reviewers commend its comprehensive functionality, including customizable dashboards, call monitoring, and real-time analytics, which provide valuable insights into agent performance and customer interactions. Users appreciate its user-friendly interface, with intuitive navigation and straightforward reporting, making it accessible to users of all skill levels. Additionally, VCC Live's customer support team receives consistent praise for their responsiveness, expertise, and willingness to go the extra mile.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $20.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $50.0. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Standard $20.00 $25.00 per user / month

Premium $40.00 $50.00 per user / month

Enterprise Custom

Standard $50.00 $60.00 per month

Professional $70.00 $85.00 per month

Multichannel $85.00 $105.00 per month

Premium Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Click To Call in your CRM and Helpdesk screenshot
+ 3 More
Not Available
Videos Video Thumbnail
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Video Thumbnail
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Vendor information

Company Details Located in: Newark, Delaware Located in: Budapest, Hungary
Contact Details

Not available

https://justcall.io/

+36 1 999-7400

https://vcc.live/call-center

Social Media Handles

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