Inmoment vs DiscoverText Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Inmoment

Text Mining Software

3.6 6 user ratings

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DiscoverText

Text Mining Software

4.5 102 user ratings

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Overview

Description

It is an efficient feedback analysis tool that uses advanced analytics by surfacing insights from customer comments. It has a tool, voice of customer (VoC) which gathers incoming customer data and provides feedbacks and alerts to your employees. It also has Employee Engagement feature which uses employee-tuned text analytics and gathers greater insights. Along with this, it has Analytics Overlay which extracts the maximum information from customer data and updates you with real-time alerts. In addition, it has closed loop feature in order to quickly identify the root cause of your customer’s complaint. Read more

It provides cloud-based software tools to analyze large amount of text and survey it. Text analytics features of this software includes schedule which fetches live feeds of text data through an API repeatedly. It also has manual training and automation, using which collected data are classified based on some defined criterias. In addition, it provides a framework using which you can build your own specialized analytics approach in order to discover top meta values and unexpected concepts. Using this software, you can attach memos to documents and datasets. It removes duplicates and allows you to generate efficient summaries and detailed reports. Read more

Pricing Options

Free Trial Available
Inmoment Offers Custom plan.

Free Trial Available
Starts at $99.0.

SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

100%
Momentum

60%
Popularity

81%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

95%
Reviews

77%
Momentum

60%
Popularity

74%

Features

Total Features	9 Features	8 Features
Common Features for All	Audience Analysis Allows to monitor customer feedbacks in real-time Built-in Library Gives instant access to past customer conversations that is stored in library Document Classification Classifies structured and unstructured document based on analysis Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations Import-Export Option Allows import/export of data as PDF,PNG,HTML files Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Segmentation Groups and segregates audiences based on defined criteria Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. + 6 More - Show Less	Audience Analysis Allows to monitor customer feedbacks in real-time Built-in Library Gives instant access to past customer conversations that is stored in library Document Classification Classifies structured and unstructured document based on analysis Geospatial Analysis Integrates with geospatial tool to gather information based on geographical locations Import-Export Option Allows import/export of data as PDF,PNG,HTML files Multi-language Support Available in multiple languages to support global customers Predictive Analysis Predicts customer behaviour and emerging trends based on real-time conversations Segmentation Groups and segregates audiences based on defined criteria Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments. + 5 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Installed - Windows	SaaS/Web/Cloud Installed - Windows
Modes of Support	Business Hours Online	Business Hours Online

Reviews & Ratings

User Rating	3.6/5 6 user ratings	4.5/5 102 user ratings
Ratings Distribution	Excellent 55.6% Very Good 11.1% Average 0% Poor 0% Terrible 33.3%	Excellent 60.8% Very Good 32.4% Average 5.9% Poor 1% Terrible 0%
	Read All User Reviews	Read All User Reviews

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Pricing

Pricing Options	Free Trial Available Inmoment Offers Custom plan.	Free Trial Available Starts at $99.0.
Pricing Plans Monthly Plans Annual Plans	Core cx Custom Enterprise Custom Custom Custom	Professional $99.00 $99.00 per month Enterprise $2,000.00 $2,000.00 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Keatext 4.1 Based on 40 Ratings Inmoment Vs Keatext DiscoverText 4.5 Based on 102 Ratings Inmoment Vs DiscoverText Cx Moments 4.7 Based on 11 Ratings Inmoment Vs Cx Moments Kapiche Inmoment Vs Kapiche RapidMiner 4.5 Based on 22 Ratings Inmoment Vs RapidMiner	SAS Text Miner 5 Based on 2 Ratings DiscoverText Vs SAS Text Miner MetaText 5 Based on 2 Ratings DiscoverText Vs MetaText teX-ai DiscoverText Vs teX-ai WordStat 5 Based on 3 Ratings DiscoverText Vs WordStat MonkeyLearn 4.3 Based on 12 Ratings DiscoverText Vs MonkeyLearn
	View All Inmoment Alternatives	View All DiscoverText Alternatives