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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Creatio CRM |
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Freshdesk |
| Description | HappyFox is one of the most sought after help desk software that offers best possible customer support solution. This robust help desk ticketing system comes designed with all essential help desk features like SLA management, survey & feedback, help desk reporting, asset & task management, escalation, customization, community forums, self-service portal and knowledge base. HappyFox helps storing contextual customer information and you can add numerous support agents, enjoy infinite storage space, regular data backup, classify emails into tickets and monitor them, measure major metrics to evaluate team efficiency etc. In-detail ticket life-cycle report allows tracking each ticket history. Read more | Slaask gives users the power to reach customers and leads like never before! With the $100 in free Slack credits, users can provide a high-quality and easy-to-use platform for the interactions between users and their target audience. Through Slaask, conversations are more efficient and effective than ever before, allowing for an efficient workflow that adds value to both of business and customer engagement. Stay connected no matter where their contacts are be it on the website, Facebook page, Twitter page, iOS app, Android app or mailbox. Bringing everything into one intuitive interface allows for conversations that span multiple sources with ease. All of this with minimal effort makes Slack a great investment for companies of all sizes looking to foster meaningful connections with their clients. They firmly believe that interaction with patrons should be as straightforward and enjoyable as possible! With this cloud-based software, visitors can access messaged directly from the bottom right corner of their web browser without having to switch screens or log in elsewhere. This increased accessibility boosts successful sales performance while delivering outstanding support experiences every time! Team collaboration is key in accomplishing goals efficiently. Slack provides an ideal environment for memorizing topics quickly as well as quickly sharing ideas between team members away from the chaos of direct messages or emails. A streamlined approach helps streamline discussions between members who might be located anywhere on the globe product updates become simple tasks instead of time sinks! Additionally, shared files allow everyone to work together without having to constantly reattach the same document at different stages of a project's life cycle. For faster communication and maximum satisfaction between users and clients no tool comes close to Slaask's superior service standard today! Try out this free trial today with $100 worth of bonus credits to unlock powerful tools tailored towards successful client engagement efforts for businesses everywhere! Read more | Creatio is an AI CRM and workflow platform where people and AI agents work together - with no limits on users, agents, or scale. Designed for midsize and large enterprises, it delivers enterprise-grade CRM across sales, marketing, and service alongside Creatio Studio, a no-code agentic platform for building apps and AI agents without coding. With unlimited workflows, 19 industry templates, and AI agents included across all plans, Creatio gives organizations the freedom to automate at scale and the tools to do it without technical constraints. Read more | A cloud-based customer support software that offers all in one solution for business needs to deliver exceptional support. Freshdesk is suitable for service providers such as Insurance, Healthcare, Real Estate etc. It offers a host of features and customization functionalities like multi-channel help-desks, ticketing, SLA management, Self Service Portals, SEO ready FAQ section, smart automations, complete customization capabilities that boost productivity. It is priced affordably and is life-time free for the first three agents. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 2 Highly Rated # 4 Highly Rated |
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# 1 Most Worthy # 1 Most Popular |
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Easy to use interface, Excellent customer support, Highly customizable, Extensive integrations Mobile app limitations, Occasional slow performance, Limited reporting features, Lack of advanced automation |
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User-Friendly Interface, Extensive Customizations, Robust Ticketing System, Excellent Customer Support Limited Reporting Functionality, Occasional Software Glitches, Mobile Application Limitations, Confusing Navigation/Menu System |
| Review Summary |
Overall, users praise HappyFox's user-friendly interface, ease of use, and comprehensive features. Its ticketing system, knowledge base, and reporting capabilities are highly regarded. Additionally, many users appreciate its mobile app and integrations with other applications. However, some users have reported occasional bugs and glitches, and a few have expressed concerns about the pricing. Overall, HappyFox is a popular choice among small businesses and startups due to its affordability and ease of use. |
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Overall, reviewers praise Freshdesk's user-friendly interface, ease of use, customization options, and robust features. They find it suitable for businesses of all sizes and appreciate its ticketing system, reporting capabilities, and integrations with other tools. However, some users mention occasional glitches, limited automation capabilities, and challenges with handling complex customer queries. Additionally, a few reviewers express concerns about the pricing structure and suggest improvements in customer support responsiveness. |
| Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Basic (Agent-Based) $24.00 $29.00 per user / month Team (Agent-Based) $49.00 $69.00 per user / month Pro (Agent-Based) $99.00 $119.00 per user / month Enterprise Pro (Agent-Based) Custom Growth (Unlimited Agents) $1,999.00 $1,999.00 per month Scale (Unlimited Agents) $3,999.00 $3,999.00 per month Scale Plus (Unlimited Agents) $5,999.00 $5,999.00 per month Ultimate (Unlimited Agents) Custom |
Standard $26.00 $29.00 per month Plus $44.00 $49.00 per month Pro $89.00 $99.00 per month Enterprise $179.00 $199.00 per month |
Growth $40.00 $40.00 per user / month Enterprise $55.00 $55.00 per user / month Unlimited Custom |
Free Free Growth $15.00 $18.00 per month Pro $49.00 $59.00 per month Pro + AI Copilot $78.00 $94.00 per month Enterprise $79.00 $95.00 per month Growth (Freshdesk Omni) $29.00 $35.00 per month Pro (Freshdesk Omni) $69.00 $83.00 per month Enterprise (Freshdesk Omni) $109.00 $131.00 per month |
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| Company Details | Located in: Irvine, California Founded in: 2011 | Located in: San Francisco, California Founded in: 2015 | Located in: Boston, MA - 02109 | Located in: San Bruno, California Founded in: 2010 |
| Contact Details |
+1 949-535-2220 |
Not available |
+1 617 765 7997 |
+1 (866) 832-3090 |
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