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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

[24]7 Customer Journey Analytics logo
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Customer Journey Analytics software is available 24 hours a day, 7 days a week to assist businesses to decipher complex customer journeys and figure out where things go wrong and how they can improve. For BI tools, the increasing complexity of interactions over time and across an ever-increasing number of channels creates too much noise. With a simplified root cause analysis and interactive visualisations, you can swiftly activate change. [24]7 Customer Service Analysts can graphically slice, dice, point, and click to learn how to promote digital adoption, what drives repeat calls, and more with Journey Analytics. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers. You can determine the core reason for client drop-offs and take fast action to remedy the problem using [24]7 Journey Analytics. [24]7.ai On a single platform, Engagement Cloud allows you to swiftly design, manage, and deploy the leading conversational AI apps. Customer service is also transformed by [24]7.ai, which empowers self-service automation and allows customers to get what they want faster. Read more Take screenshots, Test load times, Check DNS records, Ping IPs, Audit security for your site, and a lot more with Geekflare APIs. Production ready, fast, scalable, and reliable APIs built for businesses and developers. API endpoints are available over HTTPS, which means all data processed are secured using 256-bit TLS encryption. Read more
Pricing Options
  • Free Trial Not Available
  • [24]7 Customer Journey Analytics Offers Custom plan.
  • Free Trial Not Available
  • Starts at $10.0.
SW Score & Breakdown

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    61%

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    60%
  • Momentum
    67%
  • Popularity
    70%

Features

Total Features
2 Features
3 Features
Common Features for All
    Alert Notifications Alerts the user when predefined criteria is met
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Report Generation Gathers data and generates reports as PDF file.
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites
    Alert Notifications Alerts the user when predefined criteria is met
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Conversion Tracking Enables user to track customer conversion rate
    Report Generation Gathers data and generates reports as PDF file.
    User Interaction Tracking Identifies and tracks the visitors interaction on your websites

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • Online
  • Online
API Support
  • NA
  • Available

Pricing

Pricing Options
  • Free Trial Not Available
  • [24]7 Customer Journey Analytics Offers Custom plan.
  • Free Trial Not Available
  • Starts at $10.0.
Pricing Plans
Monthly Plans Annual Plans

[24]7 Customer Journey Analytics Custom

Premium 10K $10.00 $10.00 per month

Premium 50K $40.00 $40.00 per month

Premium 100K $65.00 $65.00 per month

Premium 500K $250.00 $250.00 per month

 
View Detailed Pricing
View Detailed Pricing

Screenshots & Videos

Screenshots Root Cause Analysis
+ 5 More
Not Available
Videos Video Thumbnail Video Thumbnail

Vendor information

Company Details Located in: San Jose, California Located in: London, England
Contact Details

+1 650 385 2247

https://www.247.ai/products/customer-journey-analytics

Not available

https://geekflare.com/api

Social Media Handles

Not available

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