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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

YakoVoice logo
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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Call Center Software

3.4 40 user ratings

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Overview

Description YakoVoice is a cloud call centre that can be used by small business, and one can get started with a five-seater call centre within 10 minutes, thanks to the power of AI used by this software. It is a cutting edge solution for cloud telephony, which in return helps in empowering your firm. The voice platform offered by YakoVoice comes with a plethora of services and products that assist in automating any business and offers the maximum benefits of cloud telephony. With the help of this software, you can discover the real power of cloud telephony. Getting access to all communication solutions under a single dashboard is made possible by YakoVoice. It will not only help the customers to connect to the brand with ease but at the same time, allow users to expand their business across the world without burning a hole in their pockets. Read more eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more
Pricing Options
  • Free Trial Available
  • Free Trial Available
  • Starts at $6.25.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    79%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    87%
  • Momentum
    63%
  • Popularity
    84%

Features

Total Features
10 Features
7 Features
Common Features for All
    Auto Call Recording Automatically records all the ongoing calls.
    Call Monitoring Allows you listen to all inbound and outbound calls.
    Concurrency Support Allows you to manage multiple calls concurrently
    IVR Support Interactive voice recognition routes the caller to the right agent
    Inbound Call Center Allows you to receive an incoming call from customers
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Outbound Call Center Allows your agent to make outgoing calls
    Predictive Dialer Automatically dials to list of phone numbers
    Progressive Dialer Auto dials and connects agents to calls answered by live persons
    Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 7 More - Show Less
    • Auto Call Recording Automatically records all the ongoing calls.
      Call Monitoring Allows you listen to all inbound and outbound calls.
      Concurrency Support Allows you to manage multiple calls concurrently
      IVR Support Interactive voice recognition routes the caller to the right agent
      Inbound Call Center Allows you to receive an incoming call from customers
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Outbound Call Center Allows your agent to make outgoing calls
      Predictive Dialer Automatically dials to list of phone numbers
      Progressive Dialer Auto dials and connects agents to calls answered by live persons
      Queue Management (Calls) Allows you to control call queues and distributes call equally
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Online
    • 24/7 (Live rep)
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    Not Available
    3.4/5 40 user ratings
    Rating Distribution
    Not Available
    • Excellent

      52.5%
    • Very Good

      7.5%
    • Average

      5%
    • Poor

      0%
    • Terrible

      35%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Free Trial Available
    • Starts at $6.25.
    Pricing Plans
    Monthly Plans Annual Plans

    Basic Others

    Advance Others

    Enterprise Others

    eVoice Lite $6.25 $7.50 per user / month

    eVoice Unlimited $16.25 $19.50 per user / month

    eVoice Unlimited Plus $15.83 $19.00 per user / month

    eVoice Unlimited Pro $15.00 $18.00 per user / month

    Live Receptionist Standard $129.95 $129.95 per month

    Live Receptionist Plus $179.95 $179.95 per month

    Live Receptionist Pro $399.95 $399.95 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots YakoVoice : Dashboard screenshot
    + 2 More
    Reporting
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: Maharashtra, India Located in: Los Angeles, California Founded in: 2000
    Contact Details

    022-40375745

    https://yakovoice.com/

    (877) 581-5789

    https://www.evoice.com/

    Social Media Handles

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