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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Everbridge IT Alerting platform lets users gain full visibility and control IT incident responses successfully. It comes with a Workflow Designer that helps to accelerate one’s operational responses to all critical incidents through the automation of various actions and activities, which are associated with the respective business processes. Users can work with the Everbridge’s Smart Orchestration Cockpit, which provides self-service, drag and drop Graphical User Interface to define and monitor workflows. Besides this, it also looks into a wide variety of workflow components like computer processes, human activities, etc. With Everbridge IT Alerting, users can locate and contact the right people anytime and anywhere. The software automatically identifies sources for immediate responses. It uses pre-built message templates for error-free communication and active engagement. Everbridge IT Alerting software ensures that users never miss a critical alert. It automatically sends out multi-channel alerts until they are acknowledged, and maintains a self-service calendar and notification management for best results. Lastly, it plays a vital role in fixing issues faster. For this reason, it uses workflow automation and executes the best remedies to solve the ongoing problems; and even creates an end-to-end resolution plan for all. Read more | xMatters is a service reliability platform that enables DevOps, SREs and operations teams to automate workflows. It helps teams to ensure infrastructure, continuous working of applications and quick delivery of products. The software provides an adaptive approach to incident management and real-time performance analytics to improve efficiency. xMatters reduces operational problems by minimising manual tasks and drives collaboration and productivity across teams. It features adaptive incident management to automate resolution, protect customers from disruptions and learn from each event. The platform automatically schedules the on-call tasks, informs them of the right people and acts on detailed alerts. xMatters services help companies to give a quick response to customers through targeted and context-rich notifications. It removes the usage of multiple monitoring tools by alert correlation, filtering and suppression, enriched notifications and routing based on role or function. Users get quick insights into their processes and understand inefficiencies that boot collaboration and productivity. Read more |
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Overall, users find the platform user-friendly and easy to navigate. The incident management and communication capabilities are highly praised for their efficiency and effectiveness in resolving incidents quickly. Additionally, the integration options with various tools and platforms are seen as a major advantage. However, concerns have been raised regarding the complexity of setup and configuration, requiring significant time and effort to implement. Some users also report occasional glitches and performance issues that may hinder productivity. |
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Standard $32.00 $32.00 per user / month Pro $50.00 $50.00 per user / month |
FREE Free STARTER $16.00 $16.00 per user / month BASE $39.00 $39.00 per user / month ADVANCED $59.00 $59.00 per user / month |
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AlertOps
4.7 Based on 113 Ratings |
Ivanti Service Manager
4.1 Based on 317 Ratings |
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| Company Details | Located in: Burlington, Massachusetts | Located in: San Ramon, California |
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+1 (818) 230-9798 https://www.everbridge.com/products/it-alerting/ |
+1 925.226.0300 https://www.xmatters.com/ |
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