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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DocuWare logo
Document Management Software

4.4 329 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

OnBase logo
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Overview

Description DocuWare allows users to secure and digitize their information to flow effortlessly between their decision-makers at any time, from anywhere, and from any device. The tool negates wasted time and uncertainty from users' processes, making them free to focus on the work that drives productivity and profit. DocuWare is perfect for distributed and remote teams that need to operate at full productivity. It also has an invoice processing feature which lets users break free from data entry and paper-based systems; it automatically processes all incoming invoices with its cloud solution. DocuWare Process Planner is an easy-to-use tool to map the processes commonly used in businesses. It lets them draw fast, collaborate in real-time, and export easily. DocuWare lets users centralize, organize, and secure their employee records and improve processes from recruiting to annual reviews to talent management. It also centralizes and organizes brochures, presentations, white papers, battle cards, and templates. Read more OnBase is an enterprise information management platform that enables businesses to monitor their content, cases and processes in a seamless manner. The platform centralises the important business content on one secured location and then delivers relevant information to users, whenever needed. In this way, it forwards excellent customer service, increases productivity and reduces risk across the enterprise. OnBase even helps to reduce development time, cost and departmental silos by quickly creating content-enabled solutions with its low-code configurations. The platform automates various business processes and manages important content in real-time. OnBase works with other applications in order to deliver information within familiar interfaces. In addition, it also helps employees to make better decisions by providing them with all the information they need. OnBase is a GDPR compliant software that protects users data in an adequate manner and meets its corporate obligations as well. At last, all these functions result in better customer service and growth in revenue. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    70%
SaaSworthy Awards # 1 Most Worthy # 2 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.4/5 329 user ratings
4.5/5 336 user ratings
Rating Distribution
  • Excellent

    62.6%
  • Very Good

    27.7%
  • Average

    2.4%
  • Poor

    1.8%
  • Terrible

    5.5%
  • Excellent

    62.5%
  • Very Good

    29.2%
  • Average

    6.8%
  • Poor

    0.9%
  • Terrible

    0.6%
User Sentiments

    Secured Cloud Storage, Ease of Use, Effective Workflow Automation, Extensive Integrations

    Limited Offline Functionality, Outdated Email Features, Steep Learning Curve, Complex Permission Setup

    Document Management, Workflow Automation, Ease of Document Retrieval, Extensive Integrations

    Complicated Configuration, Slow Performance, Outdated User Interface, Expensive Licensing

Review Summary

Overall, DocWare receives positive feedback from users, emphasizing its flexibility, customization options, and robust document management capabilities. It excels in providing secure access controls and seamless integration with various systems. However, some users mention occasional performance issues and a steep learning curve, suggesting the need for improved user-friendliness and onboarding resources.

Based on user reviews, OnBase is praised for its document management capabilities, workflow automation features, and overall ease of use. It reportedly offers robust security measures and integrates well with other enterprise applications. However, some users have expressed concerns about the complexity of the software, occasional performance issues, and the need for extensive training to utilize all its features effectively. Overall, reviewers seem satisfied with OnBase's ability to streamline business processes and improve efficiency, although they suggest room for improvement in user-friendliness and customization options.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

DocuWare Cloud Custom

OnBase Custom

 
View Detailed Pricing
View Detailed Pricing

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Vendor information

Company Details Located in: New Windsor, New York Founded in: 1988 Located in: Westlake, Ohio
Contact Details

+1 845-563-9045

https://start.docuware.com

+1.440.788.5000

https://www.hyland.com/en/internal/onbase-unity-client

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