|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
|
Description | Dextr.Cloud is a customer experience managing platform that enables its users to engage customers in the purchasing process and support inquiries. The software uses the latest serverless technology from AWS in order to deliver a secure, elastic and highly available platform for its users. Dextr Omni-channel provides its users with an intuitive and unified interface that enables the agents to respond to customer communications across multiple channels such as email, chat, and social all in one queue. Pre-scripted answers are provided to the commonly asked questions. The software provides its users with a real-time agent and queue performance, silent monitoring or coaching, advanced activity filtering, listen and download recordings, ad-hoc and scheduled closures and personalized company branding. Dextr.Cloud software delivers powerful collaboration features directly to the desktop of the agent and enables them to check availability and quickly connect with knowledge workers for assistance responding to customer issues outside of the ordinary resolution flow. The software also provides robust pre-built integrations with leading CRM solutions so that the agents have the information required to make customers happy. Read more | Whelp provide a truly omnichannel software solution for businesses to unify all existing traditional and modern customer support channels into one feature-rich platform. We help businesses to build one-to-one approach to customer support and service, convert leads faster into customers, learn everything about every customer from purchase and engagement history to most frequently asked questions. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
9 Features
|
3 Features
|
Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
|
Auto Call Recording
Call Monitoring
Concurrency Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Dextr.Cloud Custom |
Freemium Free Medium $299.00 $299.00 per month Premium $990.00 $990.00 per month |
View Detailed Pricing
|
View Detailed Pricing
|
Dialpad Contact Center
4.3 Based on 207 Ratings |
LiveAgent
4.7 Based on 2506 Ratings |
|
Videos |
+ 1 More
|
Not Available |
Company Details | Located in: Las Vegas, NV Founded in: 2019 | Located in: New York, New York |
Contact Details |
1-800-946-6127 https://dextr.cloud/ |
Not available https://whelp.co/ |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.