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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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Description | ZIWO is a comprehensive call centre management software that provides companies with a straightforward solution to communicate with their clients and customers via Phone, WhatsApp and SMS from a single platform. The software comes loaded with an advanced call masking tool that enables users to connect their customers with external partners without revealing anybody’s contact details or other private information as well. Users can also leverage ZWIO to monitor calls from customers and get real-time business related feedback in an efficient manner. Call tracking also helps marketing and sales teams to measure the success rate of individual campaigns and optimise future initiatives accordingly. Moreover, remote agents also get to connect with customers via call routing facilities, besides utilising other standard features like call tracking and recording as well. Ultimately, businesses can also depend on the same to increase ROI and optimise agent wise productivity levels with an automated outbound campaign feature made available to them. Read more | Measure phone call conversions from the marketing campaigns with Call Tracking solution. Analyze visitors journey before their call and even AdWords keywords they typed. Then, integrate this data with tools to get a true 360° vision. Read more |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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4 Features
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Common Features for All |
Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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ZIWO $109.00 $109.00 per user / month |
Dexem Custom |
View Detailed Pricing
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View Detailed Pricing
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RingCentral Contact Center
4.1 Based on 281 Ratings |
Calltouch
4.7 Based on 19 Ratings
Calltracks
4.2 Based on 28 Ratings
Call Tracker
4.7 Based on 34 Ratings |
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Screenshots | Not Available |
+ 1 More
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Videos |
+ 3 More
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Not Available |
Company Details | Located in: Dubai , UAE Founded in: 2010 | Located in: Cesson-Sévigné, France Founded in: 2000 |
Contact Details |
(+971) 4 512 62 26 https://www.ziwo.io/ |
+1 (877) 883-1005. https://www.dexem.com/ |
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