Trustpilot |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. Read more | Elevate their local business's online presence with LOCALBOSS, the groundbreaking application designed specifically for tracking, growing, and responding to Google Reviews with effortless precision. Previously a luxury only affordable to large chains, LOCALBOSS brings advanced technology to every storefront, empowering small businesses to harness the power of customer feedback. As consumer interaction increasingly shifts to the digital realm, managing your reputation online has never been more crucial. LOCALBOSS not only allows them to easily keep tabs on their Google Reviews but also provides a detailed breakdown of their actual rating giving them insight beyond the publicly shown rounded average. With quick response capabilities, LOCALBOSS dramatically does more than just monitor it equips business owners to engage with their audience promptly. This responsiveness is critical for enhancing Local SEO, as it portrays their brand as attentive and customer-oriented.By leveraging the tools provided by LOCALBOSS, businesses can thrive in a competitive market by optimizing their visibility and improving customer satisfaction. With its intuitive interface and powerful review management features, LOCALBOSS ensures that your establishment stands out, providing the edge needed to rise above the competition in the digital landscape. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 10 Most Popular # 9 Most Searched |
Not Available
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| Total Features |
6 Features
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6 Features
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| Common Features for All |
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Essential Others Standard Others Professional Others Enterprise Custom |
STARTER $2.99 $2.99 per month SOLO $5.99 $5.99 per month PRO $9.99 $9.99 per month |
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View Detailed Pricing
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View Detailed Pricing
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Revinate Reputation
4.3 Based on 8 Ratings 
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| Videos |
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| Company Details | Located in: Berlin, Germany | Located in: Tarragona, Spain |
| Contact Details |
+44 20 3514 4590 https://www.customer-alliance.com/ |
+34 615 60 79 10 https://localboss.app/ |
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