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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Reputation Management Software

4.2 666 user ratings

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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more Elevate their local business's online presence with LOCALBOSS, the groundbreaking application designed specifically for tracking, growing, and responding to Google Reviews with effortless precision. Previously a luxury only affordable to large chains, LOCALBOSS brings advanced technology to every storefront, empowering small businesses to harness the power of customer feedback. As consumer interaction increasingly shifts to the digital realm, managing your reputation online has never been more crucial. LOCALBOSS not only allows them to easily keep tabs on their Google Reviews but also provides a detailed breakdown of their actual rating giving them insight beyond the publicly shown rounded average. With quick response capabilities, LOCALBOSS dramatically does more than just monitor it equips business owners to engage with their audience promptly. This responsiveness is critical for enhancing Local SEO, as it portrays their brand as attentive and customer-oriented.By leveraging the tools provided by LOCALBOSS, businesses can thrive in a competitive market by optimizing their visibility and improving customer satisfaction. With its intuitive interface and powerful review management features, LOCALBOSS ensures that your establishment stands out, providing the edge needed to rise above the competition in the digital landscape. Read more
Pricing Options
  • Free Trial Not Available
  • Yotpo Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $2.99.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    65%
  • Popularity
    90%

83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    66%

Features

Total Features
7 Features
6 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.2/5 666 user ratings
    5/5 1 user ratings
    Ratings Distribution
    • Excellent

      55.9%
    • Very Good

      24.9%
    • Average

      9.7%
    • Poor

      2.6%
    • Terrible

      6.9%
    • Excellent

      100%
    • Very Good

      0%
    • Average

      0%
    • Poor

      0%
    • Terrible

      0%
    Review Summary

    Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Yotpo Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $2.99.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Premium Custom

    STARTER $2.99 $2.99 per month

    SOLO $5.99 $5.99 per month

    PRO $9.99 $9.99 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Yotpo screenshot Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: New York City, NY Located in: Tarragona, Spain
    Contact Details

    Not available

    https://www.yotpo.com/platform/reviews/

    +34 615 60 79 10

    https://localboss.app/

    Social Media Handles

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