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Customer Success Software

4.8 514 user ratings

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Overview

Description Custify's Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. This most successful accounts are likely to expand. Reach out to them to upsell and grow business. Never wonder who to talk to or when. Automatically created tasks give an actionable way forward every day. Automate low-touch customer success workflows so can focus on white-glove tasks. Treat them as individuals by segmenting customer base into groups based on account details or usage. Read more APertain is a Mobile Customer Engagement Platform that every mobile developer needs but lacks the resources to design and manage. Push Notifications, Rating Prompts, App Analytics, In-App Support, Feedback Prompts, In-App Surveys, Upgrade Message Push, and Pertain EngineTM, are only some of the features provided by APertain. Every publisher should have equitable access to an enterprise-level Customer Engagement Platform at a reasonable price, according to APertain. APertain decides to improve an app's Monthly Active Users. Their mission is to transform their customers' revenue/business models so that they may focus on their core strengths while leaving the User Engagement efforts to APertain. If they create a compelling product, APertain will ensure that the user recognizes it and creates the necessary app usage to improve their customers' bottom line. You'll be able to form fantastic collaborations with a variety of mobile developers to integrate APertain's fantastic User Engagement features into a variety of apps. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $999.0.
  • Free Trial Available
  • Starts at $20.0. Offers Free-forever plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Online
  • 24/7 (Live rep)
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 514 user ratings
Not Available
Rating Distribution
  • Excellent

    86%
  • Very Good

    12.6%
  • Average

    1%
  • Poor

    0.2%
  • Terrible

    0.2%
Not Available
User Sentiments

    User-friendly Interface, Extensive Integrations, Comprehensive Customer Overview, Powerful Automation Features

    Limited Customization Options, Occasional Technical Issues, Reporting Functionalities need improvement, Initial Implementation Requires Effort

    Not Available
Review Summary

Users appreciate Custify's user-friendly interface, comprehensive features, and excellent customer support. Its ticketing system, knowledge base, and customer segmentation tools receive particular praise. However, some users have reported occasional bugs and glitches, and a few find the reporting and analytics capabilities to be lacking in depth. Overall, Custify is a well-regarded customer support platform that helps businesses deliver exceptional customer service.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $999.0.
  • Free Trial Available
  • Starts at $20.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Professional $999.00 $999.00 per month

BEGINNER Free

BASIC $20.00 $20.00 per month

PRO $100.00 $100.00 per month

STANDARD $200.00 $200.00 per month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

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Vendor information

Company Details Located in: Bucharest, Romania Founded in: 2017 Located in: Chennai, India
Contact Details

Not available

https://www.custify.com/

Not available

https://www.apertain.com/

Social Media Handles

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