MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
Featured
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
Zendesk Support Suite |
Featured
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
SuperOps RMM |
| Description | CRMdesk is a very efficient web-based help desk software for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. From small companies to large enterprises, from specific manufactures to vertical business integration, CRMdesk is scalable enough to grow with your business needs. Read more | devContact helps All the issues reported via mobile devices and emails are lodged into the system and are made available through simple yet intelligent issue tracking screens. Customers can attach screenshots from their mobile gallery to help you diagnose and fix issues faster. Device and app logs can be fetched anytime by your support team to help your technical team with issue resolution. Built-In FAQs help your user search problems and find solutions without having to reach out to your support team. Manage your FAQs through the admin dashboard anytime and anywhere. Read more | Zendesk Support is a customer support solution that centralizes all customer queries and interactions in one place. Customer support agents can access all customer data in a single interface so they have the complete history of any interactions, and can provide a more personalized and complete resolution to the issue. Zendesk Support can bring together support data and interactions from multiple channels, and also allows customers to submit support requests through the channel of their choice. The agent support tools allow customer queries to be submitted directly to the right agent with the right skills and knowledge to answer the request. Customer support agents can also collaborate with other teams to get the necessary information to best resolve issues. Zendesk Supports helps improve support agents’ response time by guiding them directly from one ticket to the next, which also avoids them cherry picking certain ticket types. Read more | SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more |
| Pricing Options |
|
|
|
|
| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
|
Not Available
|
# 7 Fastest Growing # 12 Fastest Growing |
Not Available
|
| Organization Types Supported |
|
|
|
|
| Platforms Supported |
|
|
|
|
| Modes of Support |
|
|
|
|
| API Support |
|
|
|
|
| User Rating |
|
Not Available
|
|
Not Available
|
| Rating Distribution |
|
Not Available
|
|
Not Available
|
| User Sentiments |
User-Friendly Interface, Efficient Customer Support Ticketing System, Comprehensive Knowledge Base, Extensive Integrations Occasional System Lag, Outdated User Interface Design, Complex Initial Setup, Limited Customer Support Responsiveness |
Not Available
|
Extensive Integrations, Comprehensive Reporting Functionality, Easy to Use Interface, Helpful Knowledge Base Slow Support Response Times, Lack of Advanced Chat Features, Inflexible User Management, Confusing Navigation |
Not Available
|
| Review Summary |
Users praise CRMdesk for its user-friendly interface, ease of customization, and comprehensive features. They appreciate its ability to manage customer interactions, track sales performance, and automate marketing campaigns. The software is also lauded for its strong reporting and analytics capabilities, which provide valuable insights into customer behavior and sales trends. However, some users have reported occasional glitches and bugs, and have expressed a desire for more advanced features and integrations. Overall, CRMdesk is a well-received CRM solution that offers a wide range of features and functionalities to help businesses manage their customer relationships effectively. |
Not Available
|
Zendesk Support is widely praised for its user-friendly interface, customizable features, and robust reporting capabilities. It is particularly lauded for its ability to streamline customer service processes, facilitate effective agent collaboration, and enhance customer satisfaction. However, some reviewers have expressed concerns about its pricing structure and the occasional occurrence of technical glitches. Additionally, some users have found the reporting functionality to be somewhat limited. |
Not Available
|
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Standard Edition Others Professional Edition Others |
devContact Free |
Support Team $19.00 $25.00 per user / month Suite Team $55.00 $69.00 per user / month Suite Professional $115.00 $149.00 per user / month Suite Enterprise $169.00 $219.00 per user / month Suite Team (Employee Service Suite) $55.00 $69.00 per user / month Suite Growth (Employee Service Suite) $89.00 $115.00 per user / month Suite Professional (Employee Service Suite) $115.00 $149.00 per user / month Suite Enterprise (Employee Service Suite) $169.00 $219.00 per user / month |
Standard $79.00 $89.00 per user / month Pro $99.00 $119.00 per user / month Super $129.00 $149.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
View Detailed Pricing
|
Get personalized recommendations from our experts on call
Trusted by more than 5 Million users across the globe.
Thank you for the enquiry. One of our software analysts will contact you soon.
| Videos | Not Available | Not Available |
+ 1 More
|
Not Available |
| Company Details | Located in: Long Grove, Illinois |
Not available |
Located in: San Francisco, California - 94103 Founded in: 2007 | Located in: Claymont, Delaware Founded in: 2020 |
| Contact Details |
Not available |
Not available |
+1 415-418-7506 |
+1 628-270-9924 |
| Social Media Handles |
Not available |
|
|
Not available |
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
