Home/Compare/Crisp vs Chaport
Updated on: February 28, 2020

Crisp vs Chaport

83%
Crisp
(159 Ratings)
67%
Chaport
(5 Ratings)
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Overview

Summary

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which helps them close deals and resolve problems a lot faster. Its Customer Intelligence Platform lets you keep the information related to your leads including their conversation, all in one place. With Crisp, your agents can even talk to your visitors through video call. The basic plan of Crisp is forever free of cost, however, you can always upgrade to its paid versions if you want to scale up. ..read more

Chaport is a ‘modern day messenger’ that makes it easy for users to connect with their customers through a simple chat interface. The user simply has to install a chat button on the website, answer the queries of their customers, and increase the sales. While the tool allows communicating in real-time, website visitors can get in touch even when users are offline since their replies will be sent to customers via email notifications. The features that make Chaport stand out is the ability to transfer a chat to a colleague, join a group chat, or view the chat of other colleagues in real-time. Sales can be boosted further through automatic chat invitations based on specific rules. Being available across multiple devices, Chaport allows users to talk to their customers at any time and from any location. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

France

Russian Federation

API

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Basic
Free
  • Free Forever
  • 2 agents included
  • 30 days history
  • Livechat
  • Mobile Apps

Pro
$25 /User/Month

$25 Per Month Per Team

  • 4 agents included
  • Unlimited History
  • Automated triggers
  • Integrations
  • Team Inbox Features

Unlimited
$95 /User/Month

$95 Per Month Per Team

  • Unlimited agents
  • MagicBrowse
  • Campaigns
  • Auto-Replies
  • Knowledge Base

View Price Page
Free
Free

Features

  • Unlimited chats & websites
  • 30-day chat history
  • Basic widget customization
  • Basic reports
  • Web, desktop & mobile apps
Pro
$14 /User/Month

Features

  • Unlimited chats & websites
  • Unlimited chat history
  • Advanced widget customization
  • Advanced reports
  • Web, desktop & mobile apps
  • Auto-invitations
  • Group chats
  • Search
  • Typing insights
  • Saved replies
  • File sending
  • Facebook, Viber, Telegram
  • Integrations & API
View Price Page

SCREENSHOTS

View 5 screenshot(s)
View 8 screenshot(s)

INTEGRATIONS

    NA
  • WordPress
  • Joomla
  • Google Analytics
  • Zapier