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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Complaints Pro logo
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description In an era where customer satisfaction is pivotal, Complaints Pro emerges as an all-encompassing, cloud-based solution designed to streamline the management of complaints, incidents, and risks. This innovative platform not only offers an unparalleled control but also enhances visibility across all customer feedback channels within a single integrated system, ensuring swift and cost-effective operational efficiencies. By centralizing the capture and analysis of customer issues and quality assurance data, Complaints Pro enables businesses to address concerns promptly and effectively, fostering improvement in products and processes. Furthermore, it unlocks the potential to convert customer grievances into actionable insights, thus propelling continuous growth and enhancing business offerings. Equip the business with Complaints Pro and transform the customer complaint management into a strategic asset for organizational development. Read more Help Desk Premier is easy-to-use IT support software that can be installed on your network in minutes (we’ll even do it for you) or it can be hosted on our servers. No matter what type of industry you cater to, your organization relies on powerful tools to provide the ultimate customer service experience. BrightBox Solutions provides a flexible, scalable solution that’s easy to use to bring you a versatile means of performing at peak level. Our Professional Edition is free for up to two users, but if your needs are more robust, our Enterprise Edition offers the capabilities you need without breaking the bank. Read more
Pricing Options
  • Free Trial Not Available
  • Complaints Pro Offers Custom plan.
  • Free Trial Available
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    62%
  • Momentum
    60%
  • Popularity
    68%

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    62%
  • Momentum
    61%
  • Popularity
    62%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Online
  • Online

Reviews & Ratings

User Rating
4.2/5 2 user ratings
3.3/5 2 user ratings
Ratings Distribution
  • Excellent

    58.3%
  • Very Good

    25%
  • Average

    0%
  • Poor

    8.3%
  • Terrible

    8.3%
  • Excellent

    33.3%
  • Very Good

    33.3%
  • Average

    0%
  • Poor

    0%
  • Terrible

    33.3%
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Complaints Pro Offers Custom plan.
  • Free Trial Available
Pricing Plans
Monthly Plans Annual Plans

Complaints Pro Custom

Help Desk Premier Others

 
View Detailed Pricing
View Detailed Pricing

Vendor information

Company Details Located in: Melbourne, Australia Founded in: 2002

Not available

Contact Details

Not available

https://www.causia.com.au/complaints-pro

Not available

http://www.helpdesksoftware.biz/

Social Media Handles

Not available

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