|
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
|
Description | Comm100 life chat software is a digital customer engagement solution that helps brands organize their unique combination of a bot, human agent, and self-serve interactions. It is the ultimate solution from sales to frontline marketing service and support that allows businesses to amplify their customer expectations via personalized and efficient engagements through email, SMS, social media, and live chat with a single AI-powered chatbox. Comm 100 live chat solution is all-in-one software to convert website visitors to customers, amplify sales, and improve customer satisfaction. It empowers personalized and genuine customer engagement which websites need the most. Through a website and mobile app, agents can engage more efficiently by opting for powerful tools that include audio, video chat, auto-translation routing, and co-browsing. Users can automate the mundane tasks, such as FAQs, meeting scheduling, and gathering contact information, so their agents and clients can focus on more essential tasks with Comm100. Users additionally get Agent Assist which is a tool that checks in on your interactions, comprehends what visitors are asking, and recommends responses from your knowledge base. Read more | Muble Chat is a live chat software designed for websites and it offers immediate interactive chat sessions with one’s customers. The platform is dedicated to connecting with the customer support executive anytime without any interruption. The features include chat history, customizable chat widget, chat transferring, data encryption, bot support, analytics report, cloud synchronization, full-stack executive, and canned response. These features enable users to make their chat widget more personal and secure. The data encryption allows keeping the data of the visitor on the site, safe for future reference. The app’s agent panel is sleek enough to perform the task with ease. The software integrates the business processes while enabling you to outreach to your potential customers, thus broadening the customer base for the company. With the always-online provision of Muble Chat, it ensures that its users don’t miss any customers/clients on their websites. One can connect with numerous visitors simultaneously, without keeping anyone on hold. Pivoted to provide customer satisfaction and simultaneous business growth to the user, the software will help to gain acquisition, hence, leading to increased customer volume. Read more |
Pricing Options |
|
|
SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 2 Highly Rated # 10 Most Popular |
Not Available
|
Total Features |
8 Features
|
7 Features
|
Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
|
Organization Types Supported |
|
|
Platforms Supported |
|
|
Modes of Support |
|
|
API Support |
|
|
User Rating |
|
Not Available
|
Ratings Distribution |
|
Not Available
|
Review Summary |
Overall, Comm100 Live Chat receives positive feedback from users. It is praised for its user-friendly interface, ease of setup, and robust features. Customers appreciate the live chat functionality, customizable chatbots, and comprehensive reporting tools. However, some users have reported occasional technical glitches and limited integration options. Additionally, concerns have been raised regarding the pricing structure and the lack of advanced features such as co-browsing and screen sharing. |
Not Available
|
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Team (Live Chat) $29.00 $29.00 per user / month Business (Live Chat) $49.00 $49.00 per user / month Enterprise (Live Chat) Custom Team (Omnichannel) $59.00 $59.00 per user / month Business (Omnichannel) $89.00 $89.00 per user / month Enterprise (Omnichannel) Custom Business (Bot) Custom Enterprise (Bot) Custom Agent Assist Custom |
Muble Chat Custom |
View Detailed Pricing
|
View Detailed Pricing
|
LiveAgent
4.7 Based on 2506 Ratings
CommBox
4.9 Based on 83 Ratings |
LiveAgent
4.7 Based on 2506 Ratings |
|
Videos |
+ 1 More
|
Not Available |
Company Details | Located in: Vancouver, Canada | Located in: Trivandrum, India |
Contact Details |
+1 877-305-0464 https://www.comm100.com/ |
0471 406 6066 https://mublesolutions.com/muble-chat |
Social Media Handles |
|
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.