Skype for Business |
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| Description | CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The voice features help improve the customer support team with advanced features such as call queuing, call recording, short numbers or call masking. The tool’s intelligent call routing ensures that calls are routed to the right agents based on custom criteria. Businesses can boost the productivity of their staff, teams or departments with outbound call center features such as click to call, call notes, transfer, predictive dialer or agent status. CloudTalk can also be integrated with existing CRM tools, helpdesk, and e-commerce solutions. Organizations can improve the quality of their VoIP call center with detailed call statistics, agent reporting, emotion and sentiment analytics, and more features. Some other tools ensure better and easier management include security, unlimited concurrent calls, responsive web admin, and multi-language phone. Read more | Introducing OpenPhone the game-changing solution that will revolutionize their phone system and take their business to new heights. With OpenPhone, they can bring their phone system to the cloud, empowering them to work seamlessly from anywhere in the world. Finally, the freedom and flexibility they’ve always craved. They understand the importance of professionalism in the business world, which is why OpenPhone allows them to easily distinguish between their personal and business calls. No more awkwardly answering the phone, unsure if it's a client or their Aunt Betty. But OpenPhone is so much more than a simple phone system. It's their personal assistant, always working diligently to keep them organized and in control. This state-of-the-art voicemail feature allows them to skim through their messages, instantly identifying what's important and what can wait until later. Say goodbye to wasting precious time on unnecessary voicemails. Connecting callers to the right people in their company has never been easier. With OpenPhone's intelligent IVR menus, extensions, or shared numbers, they can ensure that each caller is quickly and efficiently directed to the right person. No more lost connections or frustrating transfers. Just seamless communication. And let's not forget about their inbox. OpenPhone is their trusty sidekick, making sure they never miss an important message again. Say farewell to cluttered inboxes and endless searching for that one crucial email. OpenPhone keeps their inbox organized, helping them stay on top of their game and ensuring that every message receives the attention it deserves. For those situations where they need to keep a record of their calls, OpenPhone has got them covered. Whether they want to manually record a call or set their phone number to auto-record every conversation, they can rest easy knowing that they have accurate, reliable recordings. Say goodbye to those "he said, she said" moments and say hello to peace of mind. Take back control of their work-life balance. With OpenPhone, they can finally enjoy their downtime without the constant interruptions of calls and messages. Set their availability for the day and let OpenPhone handle the rest. Your sanity will thank you. Don't settle for outdated and cumbersome phone systems. Upgrade to OpenPhone and experience the future of communication. Join the ranks of professionals who are embracing the power, convenience, and efficiency of OpenPhone. It's time to take their business to new heights with the phone system that's always one step ahead. Experience the freedom. Experience OpenPhone. Read more |
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| SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 8 Fastest Growing |
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User Friendly Interface, Extensive Integrations, Clear Call Quality, Comprehensive Call Analytics Inconsistent Mobile App Functionality, Occasional Connectivity Issues, Inaccurate Call Transcript Feature, Unclear Pricing Structure |
Ease of Use, Excellent Customer Support, Affordable Pricing, Extensive Integrations Call Quality Issues, Occasional Bugs, Phone Number Porting Delays, Limited Texting Functionality |
| Review Summary |
CloudTalk is praised for its user-friendly interface, ease of setup, and extensive features. Users appreciate the call quality, reporting capabilities, and integrations with popular business tools. Additionally, CloudTalk's customer support is frequently lauded for its responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations with certain features. Overall, CloudTalk receives positive feedback for its user-friendly design, rich features, and reliable customer support. |
OpenPhone users generally appreciate its user-friendly interface, ease of setup, and reliability. They find it helpful for managing multiple phone lines, voicemail transcription, and call recording features. Additionally, its integration with popular business tools and the ability to send and receive text messages from a computer are well-received. However, some users have reported occasional technical glitches, limited customization options, and a pricing structure that may not suit all businesses. |
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Starter $25.00 $30.00 per user / month Essential $30.00 $40.00 per user / month Expert $50.00 $60.00 per user / month Custom Custom |
Starter $15.00 $19.00 per user / month Business $23.00 $33.00 per user / month Enterprise Custom |
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| Company Details | Located in: New York City, New York Founded in: 2016 | Located in: San Francisco, California Founded in: 2018 |
| Contact Details |
+1 888-487-1675 https://www.cloudtalk.io/ |
Not available https://www.openphone.com/ |
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