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Paychex Flex

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SMS Marketing Software

4.7 36 user ratings

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Overview

Description ClickSend is an easy-to-use product that helps to generate real business. It provides real results and data through its bulk SMS Gateways, fax, post, email marketing tools, and messaging services. The SMS Gateway allows users to track, receive, and send SMS or online messages worldwide. Text messages can be sent to contact lists via a telecommunications provider and the gateway can then receive any replies. Users can enhance engagement by easily sending staff and customers multimedia information like still and moving imagery. The MMS Gateway is simple to use by just dragging media files onto the dashboard and reviewing campaigns before sending them. Users can send messages on channels like WhatsApp, RCS [Rich Communication Service], Facebook, Viber, and Messenger. With the SMS text-to-speech feature, text is converted to speech where the recipient’s phone is called and when it is answered, the SMS is spoken out. Users can send marketing emails via the dashboard or transactional emails via API. Faxes can be sent and received without a fax machine easily using the platform. Read more Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more
Pricing Options
  • Free Trial Not Available
  • ClickSend Offers Custom plan.
  • Free Trial Available
  • Starts at $1.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 36 user ratings
3.9/5 213 user ratings
Ratings Distribution
  • Excellent

    79.3%
  • Very Good

    13.9%
  • Average

    2.5%
  • Poor

    1.1%
  • Terrible

    3.3%
  • Excellent

    53%
  • Very Good

    21.6%
  • Average

    3.1%
  • Poor

    2.9%
  • Terrible

    19.6%
Review Summary

Overall, users laud ClickSend for its user-friendly interface, ease of use, exceptional customer support, and robust feature set. It is particularly popular for its SMS capabilities, with users praising its reliability, speed, and cost-effectiveness. The platform's flexibility and customizability are also highly regarded, allowing businesses to tailor it to their specific needs. However, some users have reported occasional technical glitches and difficulties with certain integrations. Additionally, the pricing structure may not be suitable for businesses with tight budgets.

Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • ClickSend Offers Custom plan.
  • Free Trial Available
  • Starts at $1.0.
Pricing Plans
Monthly Plans Annual Plans

SMS / MMS Others

Voice Others

Email Marketing and Transactional Others

Fax Others

Post Others

Rich Messaging Custom

Active User Hour Plan $1.00 $1.00 per user

Named User Plan $150.00 $150.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots screenshots
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Twilio Flex Demo - Twilio Flex - Chat
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Vendor information

Company Details Located in: Perth, WA Located in: California, United States
Contact Details

+61 8 6355 5999

https://www.clicksend.com/

Not available

https://www.twilio.com/flex

Social Media Handles

Not available

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