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Description | ClickSend is an easy-to-use product that helps to generate real business. It provides real results and data through its bulk SMS Gateways, fax, post, email marketing tools, and messaging services. The SMS Gateway allows users to track, receive, and send SMS or online messages worldwide. Text messages can be sent to contact lists via a telecommunications provider and the gateway can then receive any replies. Users can enhance engagement by easily sending staff and customers multimedia information like still and moving imagery. The MMS Gateway is simple to use by just dragging media files onto the dashboard and reviewing campaigns before sending them. Users can send messages on channels like WhatsApp, RCS [Rich Communication Service], Facebook, Viber, and Messenger. With the SMS text-to-speech feature, text is converted to speech where the recipient’s phone is called and when it is answered, the SMS is spoken out. Users can send marketing emails via the dashboard or transactional emails via API. Faxes can be sent and received without a fax machine easily using the platform. Read more | Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more |
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Overall, users laud ClickSend for its user-friendly interface, ease of use, exceptional customer support, and robust feature set. It is particularly popular for its SMS capabilities, with users praising its reliability, speed, and cost-effectiveness. The platform's flexibility and customizability are also highly regarded, allowing businesses to tailor it to their specific needs. However, some users have reported occasional technical glitches and difficulties with certain integrations. Additionally, the pricing structure may not be suitable for businesses with tight budgets. |
Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations. |
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AI-Generated from the text of User Reviews
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SMS / MMS Others Voice Others Email Marketing and Transactional Others Fax Others Post Others Rich Messaging Custom |
Active User Hour Plan $1.00 $1.00 per user Named User Plan $150.00 $150.00 per user / month |
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Company Details | Located in: Perth, WA | Located in: California, United States |
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+61 8 6355 5999 https://www.clicksend.com/ |
Not available https://www.twilio.com/flex |
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