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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | ChatMate provides live chat agents and support for user website visitors. It allows for quick answers to questions about products, payment methods, and delivery times to reduce cart abandonment. The software places a focus on lead conversion. It relies on chatbots for initial interactions, data collection for complex tasks, the conversation can be handed over to a human agent. A confirmation is sent to the user for each order ChatMate is able to close and the job can be added to a booking system if integrated, and the customer can be given a confirmation. The tool offers integrations with several e-commerce tools and CMSs. Some of the popular integrations include Wordpress, Wix, GoDaddy, Joomla, Squarespace, Magento, Zencart, WooCommerce, and Shopify. Monthly reports with data such as the number of chat sessions, their timing and outcomes, average handling times, wait times, and response times will be shared with the user. Read more | Smartchat is a Live Chat Software used to generate leads from your website through a single powerful platform. Monitor and analyze details of your online traffic from a single view and engage with them via live chat in real-time 24/7. Receive real-time alerts to generate leads to make informed decisions. Small and Medium companies make use of the software. Read more |
Pricing Options |
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SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
7 Features
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9 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Basic $179.00 $179.00 per month Regular $299.00 $299.00 per month Growth $499.00 $499.00 per month Enterprise Custom |
Startup $49.00 $49.00 per month Business $199.00 $199.00 per month |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2564 Ratings |
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Screenshots |
+ 2 More
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Videos |
+ 1 More
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Company Details | Located in: Kingsland, Auckland | Located in: Irvine, California |
Contact Details |
+64 22 111 0002 https://www.thechatmate.com/ |
+1 657-276-4825 https://www.getsmartchat.com/ |
Social Media Handles |
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