Rainbow |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges. Read more | Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp. Read more |
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| SW Score & Breakdown |
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
1 Features
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6 Features
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| Common Features for All |
Agent Scheduling
Call Me Option
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
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Agent Scheduling
Call Me Option
Knowledge Database
Persistent Chat
Shortcut Messages
Transfers
Video Chat
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Growth $99.00 $99.00 per month Advanced $900.00 $900.00 per month Enterprise Custom |
Basic $99.00 $99.00 per month Pro $299.00 $299.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Videos | Not Available |
+ 1 More
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| Company Details | Located in: New York, NY | Located in: San Francisco, California |
| Contact Details |
+1 (929) 248-4090 https://www.chatdesk.com/teams |
Not available https://www.sirena.app/en-us/apps-marketplace/whatsapp-buttons/ |
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