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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CallRail logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Marchex logo
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Laxis logo
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Overview

Description CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions. Read more Laxis is a sophisticated sales enablement platform designed to optimize lead generation, meeting management, and CRM updates, allowing teams to prioritize closing deals and driving business growth. With access to a comprehensive database of over 150 million global B2B contacts, Laxis enables sales professionals to identify and connect with high-value prospects confidently. Verified contact information and up-to-date insights ensure an accurate and efficient sales funnel. Advanced filters, including company size, revenue, funding, tech stack, and hiring signals, support the creation of highly targeted prospect lists, eliminating guesswork and improving productivity. The Laxis AI Prospect Research Agent streamlines research by gathering relevant insights such as press mentions, product launches, job postings, and partnerships, offering real-time context for effective lead engagement. Additionally, Laxis facilitates personalized, data-driven outreach campaigns at scale to enhance engagement and deliver superior results. Its AI Meeting Assistant further elevates conversations through real-time summaries, chatbot support, CRM auto-updates, and follow-up reminders. Sales coaching tools are also available to help teams refine strategies and achieve sustained success. By equipping sales teams with advanced tools and actionable insights, Laxis empowers more efficient processes, smarter decision-making, and consistent deal closures. Read more
Pricing Options
  • Free Trial Available
  • Starts at $45.0.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    75%
  • Momentum
    67%
  • Popularity
    93%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    74%
  • Momentum
    64%
  • Popularity
    87%

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    68%
  • Momentum
    60%
  • Popularity
    77%

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.6/5 490 user ratings
Not Available
Not Available
Rating Distribution
  • Excellent

    81.4%
  • Very Good

    10.8%
  • Average

    1%
  • Poor

    1.6%
  • Terrible

    5.1%
Not Available
Not Available
User Sentiments

    Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations

    Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers

    Excellent Customer Service, Easy to Use Interface, Comprehensive Reporting, Valuable Call Tracking and Recording

    Limited Third-Party Integrations, Occasional Technical Issues/Outages, Confusing User Account Management, Outdated User Interface Design

    Not Available
Review Summary

CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts.

Marchex is widely praised for its user-friendly interface, robust analytics capabilities, and comprehensive call tracking features. Customers appreciate the ease of setup and the ability to gain insights into customer interactions. However, some users have reported occasional glitches and integration issues. Overall, Marchex is considered a reliable and valuable tool for businesses seeking to optimize their marketing campaigns and improve customer engagement.

Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $45.0.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Call Tracking $45.00 $45.00 per month

Conversation Analytics $95.00 $95.00 per month

Marketing Analytics $95.00 $95.00 per month

Analytics Suite $145.00 $145.00 per month

Marchex Custom

Basic (AI Meeting Assistant) Free

Premium (AI Meeting Assistant) $9.99 $15.99 per month

Business (AI Meeting Assistant) $19.99 $29.99 per month

Enterprise (AI Meeting Assistant) Custom

Inbound Lead Acceleration (AI SDR) Custom

Outbound Sales Automation (AI SDR) Custom

Basic (AI Prospect Research Agent) Free

Premium (AI Prospect Research Agent) $49.99 $59.99 per month

Business (AI Prospect Research Agent) $99.99 $119.99 per month

Enterprise (AI Prospect Research Agent) Custom

 
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View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Lead Center - Interaction List screenshot
+ 2 More
Not Available Campaign Analysis
Videos Video Thumbnail
+ 3 More
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Vendor information

Company Details Located in: Atlanta, GA Founded in: 2011 Located in: Seattle, Washington Founded in: 2003 Located in: San Francisco, California Founded in: 2020
Contact Details

(888) 480-5592

https://www.callrail.com/

+1 206-331-3300

https://www.marchex.com/

334 366 9398

https://www.laxis.com/

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