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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. Read more | CallAction is an intelligent sales and marketing automation software that helps organisations to grow their business. The sales and marketing teams of several B2B companies use this software to automate calls, texts and emails. CallAction provides a “text for info” system with which users can generate leads by capturing text leads in an instant. Furthermore, the software’s call capture system is capable of generating leads from phone calls(inbound). CallAction also offers a secondary lead generation opportunity to the teams with real-time data append intelligence. The best part is that with the software’s MMS text, ringless voice messages and email, users can engage target leads appropriately. Also, CallAction features a scalable and authentic automation system, using which sales and marketing teams of B2B companies can nurture their databases. This automation software uses different communication channels to make the lead generation process simpler. Furthermore, an excellent dashboard helps users to view call tracking analytics, team-based KPIs and marketing ROI. Read more |
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| SW Score & Breakdown |
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
10 Features
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0 Features
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| Common Features for All |
Analytics
Attribution
Call Metadata
Call Monitoring
Call Recording
Call Routing
Call Transcripts
Dashboard
Dynamic Number Insertion (DNI)
Security and Privacy Compliance
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Analytics
Attribution
Call Metadata
Call Monitoring
Call Recording
Call Routing
Call Transcripts
Dashboard
Dynamic Number Insertion (DNI)
Security and Privacy Compliance
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Easy to Use Interface, Excellent Call Tracking, Comprehensive Reporting, Extensive Integrations Inconsistent Mobile App Experience, Occasional Technical Issues with Calls, Unreliable Keyword Tracking, Spam Calls on Provided Numbers |
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| Review Summary |
CallRail consistently garners positive feedback from users across various review platforms. Reviewers commend its user-friendly interface, comprehensive call tracking and analytics capabilities, and its effectiveness in improving sales performance. Many users appreciate the ease of setup and implementation, as well as the actionable insights provided by the platform. CallRail's customer support is frequently praised for its responsiveness and helpfulness. Although some users have mentioned occasional technical glitches or pricing concerns, the overall sentiment towards CallRail remains overwhelmingly positive, highlighting its position as a valuable tool for businesses seeking to optimize their marketing and sales efforts. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Call Tracking $45.00 $45.00 per month Conversation Analytics $95.00 $95.00 per month Marketing Analytics $95.00 $95.00 per month Analytics Suite $145.00 $145.00 per month |
SOLO STARTER $139.00 $139.00 per month SOLO ADVANCED $269.00 $269.00 per month TEAM PRO $599.00 $599.00 per month ENTERPRISE Custom |
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| Company Details | Located in: Atlanta, GA Founded in: 2011 | Located in: Whittier, California Founded in: 2015 |
| Contact Details |
(888) 480-5592 |
(855) 713-2255 |
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