Home/Live Chat Software/BotStar vs Olark
Updated on: October 25, 2021

Compare BotStar vs Olark

84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Olark
Olark Live Chat Software
(718 Ratings)
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84% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Remove
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
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Olark

Olark

Live Chat Software
(718 Ratings)
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Overview

Summary

BotStar is an online platform that enables you to develop Artificial Intelligence powered chatbots using pre-built templates in order to enhance the engagement experience of your customers. It assists you in publishing chatty bots that are ready to use and can be built using simple pre-made templates. With BotStar, you can increase the engagement rate of your website or messenger by introducing bots that can chat with your customers and assist them in surfing through your website or in solving their issues. The platform offers smart tools to design chatbots with utmost ease and comfort using a simpleb drag and drop mechanism. It additionally offers features to monitor and track details, to reach your customers easily, to operate multiple channels, and build chat bots effectively that are AI-powered. Users get an easy and effortless communication solution with BotStar along with tools for live chat, data-driven analytics, and for workflow automation. BotStar can be integrated with thousands of apps including Wordpress, Shopify, Google Sheets, and Hubspot. They offer a free trial version to try their features prior to the purchase. ..read more

Olark is a live chat software developed to connect the users to the right customers with automated messages and live chatting. It is an easy to use software that enables the user to live chat with the customers to provide a more user-friendly experience. With Olark, the users get features like automated messaging, detailed visitor insights, custom pre-chat surveys, and accurately detailed reporting. It enables you to connect with the right customers at the right time by allowing you to collaborate with your teams and monitor the updates of your lead generation. It additionally provides features for agent scheduling, co browsing, and persistent chatting with your customers. Using Olark, users get a software that can be integrated with other softwares like HubSpot, HelpScout, Groove, Salesforce, Zendesk, and much more. It further enables you to manage knowledge databases, online forms, and visitor targeting. You can also manage shortcut messages and transfers using Olark. The platform provides a free trial version to test and try its features before making the actual purchase apart from a variety of premium plans to choose from. ..read more

Features

Agent Scheduling

Call Me Option

Co-Browsing

Knowledge Database

Offline Form

Persistent Chat

Shortcut Messages

Transfers

Video Chat

Visitor Targeting

TECHNICAL DETAILS

Access Monitoring

24/7 (Live rep)

Business Hours

Online

Contact Number/Address

Singapore / +44 7507 655971

Wilmington, Delaware

API

N/A

Deployment

SaaS/Web/Cloud

Mobile - Android

Mobile - iOS

Mobile - Windows

Mobile - BlackBerry

Installed - Windows

Installed - Mac

Customers

Individuals

Freelancers

Large Enterprises

Medium Business

Small Business

Pricing

Pricing Model

Free Trial

Freemium

One-time license

Open-source

Subscription

Quotation Based

Plans

Beginner
Free

Features

  • Bot Projects: 3
  • Sessions (Monthly): 50
  • Member Seats: Single Seat
  • Build-in CMS
  • Keywords & Training
  • Drip Campaigns
  • Broadcasts
  • APIs: Limited Access
  • Support: 7-day Livechat
Pro
$15 /Month

Features

  • Bot Projects: Unlimited
  • Sessions (Monthly): 500 and higher
  • Member Seats: 2x Seat
  • Build-in CMS
  • Keywords & Training
  • Drip Campaigns
  • Broadcasts
  • Template Exports & Cloning
  • Analytics & Insights
  • Custom Bot Branding
  • Custom Branded App
  • APIs: Limited Access
  • Support: Ticket & Livechat
Enterprise
Custom

Features

  • Bot Projects: Unlimited
  • Sessions (Monthly): Unlimited
  • Member Seats: Unlimited
  • Build-in CMS
  • Keywords & Training
  • Drip Campaigns
  • Broadcasts
  • Template Exports & Cloning
  • Analytics & Insights
  • Custom Bot Branding
  • Custom Branded App
  • APIs: Limited Access
  • Support: Ticket, LiveChat, Call
View Price Page
Olark Live Chat
Custom

Features

  • Unlimited chat history
  • Customizable chatbox
  • Data security
  • Advanced reporting
  • Advanced privacy features
  • Realtime reporting
  • Agent groups
  • Targeted chat
  • Integrations
Olark Live Chat Pro
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team
  • Payment options: Credit card, PO, invoicing
  • Dedicated account manager
  • Video chat, SMS, or call us for help
  • Access to professional services - legal, security, accessibility, engineering
  • First priority in our support queue
Olark Live Chat (Self-Service)
Custom

Features

  • Chat or email us for help
  • Access to our help center
  • Live training for your team: Available for an additional fee
  • Payment options: Credit card only
View Price Page

SCREENSHOTS

BotStar Screenshots
View 6 screenshot(s)
Olark Screenshots
View 0 screenshot(s)

INTEGRATIONS

    NA
  • Nutshell
  • Drupal
  • ActiveCampaign
  • WooCommerce
  • Google Analytics
  • Google Meet
  • MailChimp
  • Constant Contact

ALTERNATIVES

Top alternatives to BotStar

Intercom
Intercom
LiveChat
LiveChat
tawk.to
tawk.to
JivoChat
JivoChat
Crisp
Crisp

Top alternatives to Olark

Intercom
Intercom
Zendesk Chat
Zendesk Chat
Drift
Drift
LiveChat
LiveChat
tawk.to
tawk.to