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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

BeyondTrust Remote Support logo
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Overview

Description BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data. Read more FlexiHub is a robust software service that can be used for accessing serial port devices and USBs, in a remote manner located anywhere on the globe. Users can utilize the in-built USB Redirector Server feature to establish connections with computers that do not feature an IP address of their own. The software also helps to increase the file transfer speed by compressing IP traffic. Further, FlexiHub enables users to generate login tokens for their co-workers, helping members to connect their USB devices over Ethernet. 2048-bit SSL encryption offered by the software eliminates unauthorized entities assuring proper security. Users can transfer their files without having a locally installed USB drive in their systems. Moreover, the UDP communication protocol enlisted within the software, offers a proper solution to situations where it gets a bit troublesome to establish direct connections. Besides, receiving enhanced connection stability while transferring data, users can also block out USB ports, and the locked device will not be visible on the remote node. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $0.40. Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    67%
SaaSworthy Awards # 5 Fastest Growing # 4 Most Popular
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.8/5 346 user ratings
Not Available
Rating Distribution
  • Excellent

    83.2%
  • Very Good

    14.5%
  • Average

    2.3%
  • Poor

    0%
  • Terrible

    0%
Not Available
User Sentiments

    Ease of Use, Extensive Integrations, Strong Security, Cross-Platform Compatibility

    Occasional Connection Drops, Slow Performance with Large Deployments, Limited iOS Device Control, Complex Configuration Options

    Not Available
Review Summary

Users praise Bomgar's user-friendly interface, ease of setup, and comprehensive remote support capabilities. Its remote control and screen sharing features are highly regarded, enabling efficient troubleshooting and assistance. Users appreciate the ability to transfer files securely, access remote computers unattended, and resolve issues promptly. Additionally, the mobile app is lauded for its convenience and functionality. However, some users have reported occasional connectivity issues and challenges with specific operating systems or software configurations. Overall, Bomgar is well-received for its robust features, user-centric design, and effective remote support solutions.

Not Available
  Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $0.40. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

BeyondTrust Remote Support Custom

Personal $14.00 $35.00 per month

Teams $60.00 $60.00 per month

Business $0.40 $0.40

Enterprise Custom

 
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View Detailed Pricing

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Screenshots & Videos

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Vendor information

Company Details Located in: Georgia, United States Located in: Alexandria, VA - 20191 Founded in: 2014
Contact Details

+1 770-407-1800

https://www.beyondtrust.com/remote-support

+1 703 531 8833

https://www.flexihub.com/

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