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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Bitrix24 logo
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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

vCita logo
Business Management Software

4.3 318 user ratings

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Overview

Description Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more Vcita is a user-friendly interface built to empower corporations in expanding their business environment and generate higher turnover compared to the past. With their highly equipped system software, they help their clients to carry out all necessary business activities and chores without any hassle. From attracting customers to tracking finances, they have it all covered. They help enterprises build lasting relationships with the help of client cards, a source to help you remember their details in every situation. You can also engage with online platforms such as telegram, Facebook, the web and get successful bookings from every possible platform. You can collect your payments like a pro with actionable bills and friendly debit reminders. You can also create interactive widgets and give promotions and coupons to the special clients who have been with you and make them feel valued. Upload your calendar with automated messages reminders and greet clients on time. Vcita offers new users a free trial and further on you can choose packages from the range of 19 dollars to 75 dollars monthly. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $43.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $24.0.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    68%
  • Popularity
    95%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    92%
  • Momentum
    63%
  • Popularity
    91%
SaaSworthy Awards # 2 Most Worthy # 5 Fastest Growing # 3 Most Worthy # 4 Fastest Growing

Features

Total Features
14 Features
11 Features
Common Features for All
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    CRM Handles your contact database, follows up with potential customers and keeps them engaged
    Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
    Financial Management Handles functions like management of cash and utilisation of funds
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
    Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
    Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team
    Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
    Purchasing Acquiring goods or services required for the business at minimal cost
    Scheduling Manages and helps to prepare schedules in an appropriate and timely manner
    Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects
    Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions
    Vendor Management Helps to manage necessary data concerning vendors and allows easy access
  • + 11 More - Show Less
    • Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      CRM Handles your contact database, follows up with potential customers and keeps them engaged
      Employee Management Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise
      Financial Management Handles functions like management of cash and utilisation of funds
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Marketing Management Documents, tracks and also helps to access all data pertaining to the marketing department
      Order Management Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way
      Performance Metrics Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team
      Project Management Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.
      Purchasing Acquiring goods or services required for the business at minimal cost
      Scheduling Manages and helps to prepare schedules in an appropriate and timely manner
      Time & Expense Tracking Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects
      Training Management Automates the documenting processes involved in training management and records the performance of employees during training sessions
      Vendor Management Helps to manage necessary data concerning vendors and allows easy access
  • + 8 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4/5 946 user ratings
    4.3/5 318 user ratings
    Ratings Distribution
    • Excellent

      39.8%
    • Very Good

      35.8%
    • Average

      14.3%
    • Poor

      3.4%
    • Terrible

      6.7%
    • Excellent

      59%
    • Very Good

      24.5%
    • Average

      5%
    • Poor

      8.5%
    • Terrible

      2.9%
    Review Summary

    Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.

    Users find the software easy to use and appreciate its comprehensive features, including appointment scheduling, online payments, customer management, and marketing tools. They also praise its mobile app and customer support. However, some users have reported occasional technical glitches and a learning curve for new users. Overall, users are generally satisfied with the software and find it a valuable tool for managing their businesses.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Starts at $43.0. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $24.0.
    Pricing Plans
    Monthly Plans Annual Plans

    Free (Cloud) Free

    Basic (Cloud) $43.00 $61.00 per month

    Standard (Cloud) $87.00 $124.00 per month

    Professional (Cloud) $175.00 $249.00 per month

    Enterprise (Cloud) $325.00 $499.00 per month

    Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment

    Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment

    Essentials $24.00 $29.00 per month

    Business $49.00 $59.00 per month

    Platinum $83.00 $99.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Communication screenshot
    + 9 More
    Language Check if the meassage read by client
    Videos Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Alexandria, VA Founded in: 1998 Located in: Bellevue, Washington Founded in: 2010
    Contact Details

    +1 703-740-8301

    https://www.bitrix24.com/

    Not available

    https://www.vcita.com/

    Social Media Handles

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