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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Bitrix24 boost team performance and encourages effortless communication with its collaboration features. The software can provide digital business solution in multiple fields with its diverse feature set. It comes enhanced with customer relationship management, internal communication, knowledge management, telemarketing and workflow management features. Bitrix24 supports voicemail, multi-user collaboration, video/audio conferencing, chat/messaging and file sharing. Users can also enjoy features like telephony, photo gallery, email management and social sharing. This cloud-based collaboration tool can be run on any device. You can do brainstorming and cooperative writing too with it. Read more Shape is a visual collaboration and idea brainstorming tool that helps users to build, test, and refine their ideas by creating visual spaces to brainstorm with their teammates. They can easily create an idea or share an inspiration across the board that reflects throughout an organization. Users can also request for feedback on the ideas directly within the platform itself. With Shape, managers can engage and guide teams through a proven process that eliminates the need to avoid repeating the same work time and again. By creating personalized templates, users can save time and resources. They can also make use of active globally distributed communities that collectively brainstorm around shared strategic challenges. Users can quickly gather qualitative and quantitative feedback and collect actionable insights directly from customers. This can then be used to pinpoint ideas, iterate on processes, improve workflows, and more. Ideas and processes can also be documented to create a go-to knowledge-base. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $43.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $5.0.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    97%
  • Momentum
    68%
  • Popularity
    95%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%
SaaSworthy Awards # 2 Most Worthy # 5 Fastest Growing
Not Available

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • NA

Reviews & Ratings

User Rating
4/5 946 user ratings
Not Available
Ratings Distribution
  • Excellent

    39.8%
  • Very Good

    35.8%
  • Average

    14.3%
  • Poor

    3.4%
  • Terrible

    6.7%
Not Available
Review Summary

Overall, users praise Bitrix24's user-friendly interface, customization options, and comprehensive features such as CRM, project management, and communication tools. The platform reportedly streamlines business processes and improves collaboration. However, users also mention occasional technical glitches, limited reporting capabilities, and a learning curve for new users. Some reviewers suggest improving customer support and documentation. Additionally, while Bitrix24 offers a generous free plan, some users express concerns about the pricing of advanced features and add-ons.

Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $43.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Starts at $5.0.
Pricing Plans
Monthly Plans Annual Plans

Free (Cloud) Free

Basic (Cloud) $43.00 $61.00 per month

Standard (Cloud) $87.00 $124.00 per month

Professional (Cloud) $175.00 $249.00 per month

Enterprise (Cloud) $325.00 $499.00 per month

Business (On-Premise) $2,990.00 $2,990.00 One-Time Payment

Enterprise (On-Premise) $24,990.00 $24,990.00 One-Time Payment

Space $5.00 $5.00 per user / month

 
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Alternatives

 

Screenshots & Videos

Screenshots Communication screenshot
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Vendor information

Company Details Located in: Alexandria, VA Founded in: 1998 Located in: New York, NY - 10170
Contact Details

+1 703-740-8301

https://www.bitrix24.com/

Not available

https://www.shape.space/

Social Media Handles

Not available

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