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Description | Avaya Aura is a messaging and conferencing platform that allows you to communicate with people globally. Employees and clients benefit from the software by addressing more challenges in less time, leading to better outcomes faster than before. It has made it possible via dynamic collaboration, video conferencing, and additional features like any-device adaptability. Employees and clients benefit from the software. Employees get privileges that allow them to collaborate indefinitely. The software helps teams move quicker, connect more deeply, and resolve issues in the present by removing barriers across the enterprise. With a simple click, the software brings everyone into the same virtual room from any device, wherever in the world. Furthermore, breakthrough boundaries and use the whole collaboration spectrum to generate business goals. Furthermore, by using the Avaya Collaboration Unit to free up space on one's laptop and setting up meetings with strong Avaya devices, one may quickly connect to video systems and obtain greater audio. Read more | Convoso's cloud-based contact center software converts lead faster. Dramatically increase contact and lead conversion rates with Convoso’s end-to-end contact center software. This predictive dialer with superior recycle logic combined with lead management automation and omnichannel capabilities empower outbound contact centers to move more leads through the funnel faster. With the Virtual Agent, the user can turn aged leads into live transfers. Plus, you’ll benefit from a dedicated Convoso team member to help to master the system and fast track the results. Read more |
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Overall, users find the software easy to use and implement. They appreciate its customizable features, extensive functionality, and integration capabilities. However, some users have reported issues with the software's performance, reliability, and customer support. While the software is generally well-received, it is important to consider both the positive and negative reviews to make an informed decision about whether it is the right fit for your needs. |
The majority of user reviews are very positive, applauding the product's ease of use, powerful features, and excellent customer support. Reviewers appreciate the intuitive user interface, which makes it simple to set up and use, even for those with limited technical expertise. They also highlight the wide range of features, such as call tracking, lead management, and reporting, which help businesses streamline their sales processes and improve their efficiency. Additionally, reviewers consistently praise the exceptional customer support, noting the responsiveness and helpfulness of the support team. |
Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Avaya Aura Custom |
Convoso Custom |
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View Detailed Pricing
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Company Details | Located in: Santa Clara, California | Located in: Los Angeles, California |
Contact Details |
Not available https://www.avaya.com/en/products/unified-communications/conferencing-and-meetings/ |
+1 866-787-0157 https://www.convoso.com/ |
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