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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | atlasLive is a live chat service that can be easily integrated into a website to enable healthy conversations with customers. The brand believes that conversations can be catalysts to faster sales and with an interesting array of features and it promises to cut the sales cycle to half. Apart from the live chat pop out on the website, the service also allows to follow-up with customers via SMS conversations even when they’ve left the website. It supports auto-replies for the most common questions customers ask, saving manual effort. One of the biggest advantages is that Atlas Live allows unlimited users and there is no upper limit. For businesses using LassoCRM, the tool can be easily integrated and all registrants are immediately synced for a seamless experience. Fully setting up Atlas Live on a website takes just a few hours and getting started is even easier. Read more | Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. Read more |
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SW Score & Breakdown |
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
4 Features
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5 Features
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Common Features for All |
Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Visitor Targeting
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Agent Scheduling
Call Me Option
Knowledge Database
Offline Form
Shortcut Messages
Transfers
Visitor Targeting
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
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atlasLIVE $495.00 $495.00 per month |
Salesforce Chat Custom |
View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots | Not Available | |
Videos |
+ 1 More
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Not Available |
Company Details | Located in: Utah, United States | Located in: San Francisco, California |
Contact Details |
+1 435-565-1005 https://try.atlasrtx.com/get-atlaslive |
+1-800-664-9073 https://www.salesforce.com/products/service-cloud/features/live-agent/ |
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