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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Description | SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like. Read more | Alium is a customer management tool that helps to enhance customer experience by devising modern and advanced digital strategies. The application enables users to capture and monitor signals to get the necessary contextual insights. It helps to understand every experience in the customer journey, thus allowing users to improve customer experience and boost conversions. With Alium, users can analyze and fix the problems faced by customers while browsing their web page content. Users can even anticipate the needs of the customers as well as predict their behavior in real-time. With the help of Alium mobile app, users can integrate customer feedback seamlessly, thus assessing the buyer’s psychology even while offline. Users can improve their campaigns by learning about what the customers are thinking about their contents, which are sent to them and analyzing their feedback. Additionally, Alium integrates with multiple tools and processes, tight from CRM, Zapier, Google Analytics, Zendesk, Jira to Slack, thus enhancing taskforce productivity. Alium helps to optimize visitor experience on the user’s website and automate repetitive tasks, thus saving time and resources. Users can discover the issues when it’s time with visual feedback, thus eliminating guesswork. Read more |
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SW Score & Breakdown |
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 5 Highly Rated # 10 Fastest Growing |
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Total Features |
17 Features
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10 Features
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Common Features for All |
360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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360 Degree Feedback
Custom Survey URLs
Data Analysis Tools
Email Distribution
Embeddable Survey
Kiosk Survey
Mobile Survey
Multiple Question Types
Offline Response Collection
Online Survey
Phone Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Support Audio / Images / Video
Survey Templates
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Review Summary |
SurveySparrow, a customer management software, receives overwhelmingly positive feedback from users across multiple review platforms. Reviewers consistently highlight its user-friendly interface, extensive customization options, and robust reporting capabilities as key strengths. SurveySparrow's ability to create visually appealing surveys and its seamless integration with various third-party applications are also frequently praised. Additionally, reviewers appreciate its affordable pricing plans and responsive customer support. Overall, SurveySparrow is highly recommended for businesses seeking a comprehensive and user-friendly customer management solution. |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Basic (Personal) $19.00 $19.00 per month Premium (Personal) $29.00 $29.00 per month Business $99.00 $99.00 per month Enterprise $499.00 $499.00 per month Elite Custom CX Free Free CX Basic $99.00 $99.00 per month CX Premium $299.00 $299.00 per month CX Enterprise Custom 360 Assessments $79.00 $79.00 |
Alium Free |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 7 More
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Videos |
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Company Details | Located in: Palo Alto, California Founded in: 2017 | Located in: New Delhi, India Founded in: 2019 |
Contact Details |
+1 800-481-0410 https://surveysparrow.com/ |
+91 7042855662 https://alium.co.in/ |
Social Media Handles |
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