ThunderTix

Pros: It was extremely reliable -- we needed a precise ticket sales start time, as well as a new wait list feature. The system worked brilliantly. It was very easy to navigate and manage all details, including the ticket format, the guest lists, and more. We look forward to working with ThunderTix on future events as well. Thank you!

Cons: I can't think of anything I liked least...We are in a unique situation in that our tickets sell out within minutes. The only concern was that the event showed up as sold out before it actually was sold out, because ticket purchasers had the tickets in their carts and there has to be a 10 minute hold time before releasing the tickets if they are not purchased. This is understandable.

Overall: Great system and terrific support team!

Pros: Thundertix Is very customizable. My organization uses it for collecting payments for event tickets, intensives/workshops, and classes in our semesters. You can get the breakdown of each event easily and quickly which saves you times and shows you where to continue investing your time and products in. The interface is easy for clients to navigate and simple for staff members to learn how to utilize.

Cons: Functionality wise there are minor bumps in the road, but the support team is great with taking feedback, finding you an immediate solution, and taking your criticism into consideration for future updates.

Overall: Overall I've had a wonderful experience with Thundertix. If I were running my own business this would be the first program I'd have in mind to utilize. The support/service team is excellent and I hope to maintain a good relationship with them.

Pros: ease of use and customer support. reports were useful and easy to customize

Cons: rather happy with all. I did not have any negative experiences

Overall: I came in through Harlem Wizards but have been involved with other ticketing services before and was very pleased with the support staff

Pros: We really like that is is user friendly for the customer, our reps and our users. The support is beyond excellent anytime a question or concern pops up. We get prompt and helpful answers.

Cons: The issue we run into sometimes is when there is an update, there can be an unforeseen effect on other areas of the software that will need a fix.

Overall: Thundertix has provided us with the tools we need to make purchasing tickets to our events all over the country as user friendly as possible. The added benefits like automated email reminders, product sales, waitlists and email marketing options have all had a positive impact on our customers and our sales.

Pros: Allowed parents to easily purchase online tickets for our Harlem Wizards Fundraiser. In addition, it allowed us to easily sort the data we needed for our event.

Cons: Additional details to differentiate product from ticket options would have been helpful.

Overall: Fund and data collection was made easier with this service.

Pros: I like how the app is used easy to use in the sense of updating for both customers and business users, so there is a mutual communication on what we have to offer to them.

Cons: But there is not a description box of the event when you press manage instead you have to go into all of the settings to find the description of any event. If there was a Bloxwich had all the information for customers to read before they purchased the tickets e.g. what would be included at an event? What time the event would start? What things to bring?

Overall: My overall experience with undertakes has been amazing! It has helped me sell tickets quickly and also engage with customers in being able to help their enquiries and their problems as we go through the information they have provided together over the phone or in person.

Pros: It is easy and quick for us as a small business. I think the price is right for us

Cons: The interface could use some work, but it doesn't affect its effectiveness

Pros: Thunder Tix was super easy to use. I had never used any ticket management software before and it was very easy to navigate and keep track of our ticket sales!

Cons: There were no cons for me! My experience was great!

Pros: This program has been easy to use since day one. Now we are beginning year four, and they introduce new features every year! It is easy to set up events and manage the behind the scenes of the software, and even easier to use it to sell tickets on location at our events, and it's the easiest to purchase them as a customer! Its a win for everyone! Reports are easy to run and are complete and customizable as to what information is included on them. And one of my favorite newer features is a daily email with total sales.

Cons: I really like it all! Possibly entering coupon codes had a bit of a learning curve to it, but I have it down now and it works like a charm.

Overall: ThunderTix has been the best decision we could have made! It is all easy to use, and the Support Team is quick to respond and meet your needs. They also are always taking suggestions from their customers about new features to introduce! (They even credit the customer when they do!) And the pricing is perfect for those of us who do not sell tickets year-round. You move to maintenance months/pricing until you are ready to sell again. I have been the sole contact person for our company since day one, and have never had a anything but positive experiences with ThunderTix!

Pros: it's very intuitive and has a very well built out help system. It's also flexible so we have been able to tune it to meet our needs. The support is VERY responsive

Cons: Only thing is that they won't allow PayPal as a way for members to purchase tickets. We didn't realize that when we signed on.

Overall: We're a small non-profit run by all volunteers. Managing our events has been a nightmare. With ThunderTix our ticketing pretty much manages itself and saves us hours of work. It's also extremely affordable.