What are the best aspects of this product?
When making use and reseacing online ticketing systems, ThunderTix separates itself from the crowd. It's easy to use. Plus it offers flexibility in adapting to venue scenarios. It comes with data reporting and excellent tech support. Thundertix happens to be just one of very few ticketing platform that actually listens to what users have to say.
What aspects are problematic or could work better?
In the initial going, ThunderTix seemed like a one-stop-shop seen in other online ticketing platforms. But due to their tech support system that's more personalized, it evolved as an ideal solution that's a turn-key for consumers. It's a tool that can adapt to any business.
What specific problems in your company were solved by this product?
For a venue that's several times the size of a typical football field, opportunities for seating are several times than that of a sporting event. That means reserved seating and operating on a guest-oriented service. ThunderTix intently listened to the challenges were were facing. They set up a solution for us that fostered an increase in attraction opportunity. At the same time, it offered turn key accessibility with a sturdy system in collecting data.
Are you a current user of this product?