ThunderTix

PROS & CONS

What are the best aspects of this product?

We've stuck by ThunderTix for more than a decade now. We've made up our mind not to go someplace else. Right from the beginiing, ThunderTix has always delivered us the best ROI. The system in itself is simple to utilize. That's for both the consumer and management side. Support has been nothing but excellent.

What aspects are problematic or could work better?

There's really nothing to hate with ThunderTix. Since we used it, we were highly pleased with how it does things.

What specific problems in your company were solved by this product?

We wanted to find a way for patrons to acquire tickets over the internet. We also wanted them to properly manage our tickets. ThunderTix was the overwhelming choice for doing both.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets you want. On the other hand, ThunderTix makes it really simple to sniff out tickets you need for an event you want to be part in. Their system allows for easy ticket purchases with simpler processng of payment. Ticket confirmation can be printed and esily access.

What aspects are problematic or could work better?

I don't like the fact that I can't set prices for different seating arrangements. For example, I can't label pricing according to seats for general admission and seats instended for reserved ticket holders. This would be a big help if there was a solution to this especially when dealing with special events. We frequently have donors/sponsors who fund these events. It'd be a plus to send them to seats already reserved to them while catering to general admission seats.

What specific problems in your company were solved by this product?

We're resolving an issue of trying to unit an older generation of attendess who drop in for classic films. But we're doing this through a modern approach in ticket purchases via the internet.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

When making use and reseacing online ticketing systems, ThunderTix separates itself from the crowd. It's easy to use. Plus it offers flexibility in adapting to venue scenarios. It comes with data reporting and excellent tech support. Thundertix happens to be just one of very few ticketing platform that actually listens to what users have to say.

What aspects are problematic or could work better?

In the initial going, ThunderTix seemed like a one-stop-shop seen in other online ticketing platforms. But due to their tech support system that's more personalized, it evolved as an ideal solution that's a turn-key for consumers. It's a tool that can adapt to any business.

What specific problems in your company were solved by this product?

For a venue that's several times the size of a typical football field, opportunities for seating are several times than that of a sporting event. That means reserved seating and operating on a guest-oriented service. ThunderTix intently listened to the challenges were were facing. They set up a solution for us that fostered an increase in attraction opportunity. At the same time, it offered turn key accessibility with a sturdy system in collecting data.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

We've stuck by ThunderTix for more than a decade now. We've made up our mind not to go someplace else. Right from the beginiing, ThunderTix has always delivered us the best ROI. The system in itself is simple to utilize. That's for both the consumer and management side. Support has been nothing but excellent.

What aspects are problematic or could work better?

There's really nothing to hate with ThunderTix. Since we used it, we were highly pleased with how it does things.

What specific problems in your company were solved by this product?

We wanted to find a way for patrons to acquire tickets over the internet. We also wanted them to properly manage our tickets. ThunderTix was the overwhelming choice for doing both.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I love how it's simple to seek out tickets for any event. Other platforms have a habit of bringing you to endless and mind boggling steps just you can snag the tickets you want. On the other hand, ThunderTix makes it really simple to sniff out tickets you need for an event you want to be part in. Their system allows for easy ticket purchases with simpler processng of payment. Ticket confirmation can be printed and esily access.

What aspects are problematic or could work better?

I don't like the fact that I can't set prices for different seating arrangements. For example, I can't label pricing according to seats for general admission and seats instended for reserved ticket holders. This would be a big help if there was a solution to this especially when dealing with special events. We frequently have donors/sponsors who fund these events. It'd be a plus to send them to seats already reserved to them while catering to general admission seats.

What specific problems in your company were solved by this product?

We're resolving an issue of trying to unit an older generation of attendess who drop in for classic films. But we're doing this through a modern approach in ticket purchases via the internet.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

When making use and reseacing online ticketing systems, ThunderTix separates itself from the crowd. It's easy to use. Plus it offers flexibility in adapting to venue scenarios. It comes with data reporting and excellent tech support. Thundertix happens to be just one of very few ticketing platform that actually listens to what users have to say.

What aspects are problematic or could work better?

In the initial going, ThunderTix seemed like a one-stop-shop seen in other online ticketing platforms. But due to their tech support system that's more personalized, it evolved as an ideal solution that's a turn-key for consumers. It's a tool that can adapt to any business.

What specific problems in your company were solved by this product?

For a venue that's several times the size of a typical football field, opportunities for seating are several times than that of a sporting event. That means reserved seating and operating on a guest-oriented service. ThunderTix intently listened to the challenges were were facing. They set up a solution for us that fostered an increase in attraction opportunity. At the same time, it offered turn key accessibility with a sturdy system in collecting data.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I like how tickets cane be printed out and includes the name of the buyer. It's cool having the ability to directly run charges vai the program. I couldn't do that through TicketMaster for the Asheville Symphony. ThunderTix is easy to use. It's fun using it actually.

What aspects are problematic or could work better?

Customers frequently call since they're having difficulty making ticket orders online. And the seats that were picked happen to be "on hold." The sad part was, I couldn't do anything for the several straight minutes. The only thing I'm limited to do is taking their number and giving them a call back. Another problem is that when an interested customer wants two seats in the same rows that aren't seated side by side, I'd receive an error notification.

What specific problems in your company were solved by this product?

I feel it's a good idea for season ticket holder to reserve tickets for all throughout the season by simply inputting their code numbers. What's more, it's awesome to easily switch dates since we have a lot of people who do that frequently.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

One of the best things we appreciate is how responsive their customer service is. When you want them, they're constantly there. The system is simple to utilize. I get all the required info which importantant to comprehending the reality of today's business. While listening to your gut is sone thing, but doing so involves informing it with numbers, and that Thundertix lets you do just that.

What aspects are problematic or could work better?

At times, changes can be seen in the program that we didn't come to expect. So that led to some disruptions. This would slightly affecs our partners in ticker-selling. It'd be nice to have some kind of notice before changes are being rolled out. Bu then again, these changes are small and aren't that difficult to understand.

What specific problems in your company were solved by this product?

One main issue seen in the Mauch Chunk Opera House is the pricing. We're downright grassroots and taking next to zero money from companies and continuing operations all comes down to how I'm capable of running a business. We're headquarted in a rural location, so it's one unique challenge. Thundertix did a splendid job addressing such issue.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Right from the very start in contacting ThunderTix over the phone, I knew right off the bat, I've got an ideal ticketing system for our choir. Each question being thrown at that time was answered with confidence. System details were broken down in terms that anyone can understand. Ticketing system limitations were broken down with honest explanations and clear ways of getting around them. I appreciate them understanding non-profits and even putting in a donation option.

What aspects are problematic or could work better?

The only thing I'd recommend is to find some way for a group of attendees to make a purchase on blocked seats via a code. Even if that won't come to fruition, at least it would be that awesome functionality worth thinking about. Overall, there's nothing to hate.

What specific problems in your company were solved by this product?

It did an awesome job of doing most of the heavy weight! What's more, volunteers won't have to worry much. No need to go back and forth with event arrangements and ticket isues.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

We went from doing things manually and handling a bunch of paperwork to Thundertix. It was smooth operation since making the switch. It actually matched the process we did before and the ticketing scheme is very similar. Our customers now appreciate the fact that tickets can be bought from the comfort of their home. Thundertix keeps a surprisingly low pricing.

What aspects are problematic or could work better?

We wanted to showcase our pricing range for a number of things including membership. To be a basic member, it would cost anywhere from $25 to $75. If that happened, we'd be able to sell memberships via Thundertix. Right now, we couldn't even do any of that. Allowing for pricing ranges for membership would make Thundertix even more favorable to us.

What specific problems in your company were solved by this product?

Now, our audience can make ticket purchaes over the internet. And they get to print out their tickets at home. Thanks to Thundertix, we're operating several box offices simultanesously. There's no central repository for paper tickets at the moment.

Are you a current user of this product?

Yes