About Solidroad

Solidroad is an AI-powered training platform for contact centers (customer support). It's like a "flight simulator" for customer support teams. Solidroad allows teams to manage personalized training at scale with its simulation training tool. Reps can practice mock calls with an AI and receive personalized coaching and feedback. Solidroad has hiring, onboarding, and training solutions and works with some of the largest contact centers and customer support teams globally.

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Pricing

Free Trial Available
Solidroad Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Solidroad Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Pro Plan Custom

Ideal for SMB or Mid-market sized businesses.

Features

Up to 50 monthly active users
Includes 5 admin licences
Up to 20 simulations per user per month
Custom scenario creations
Multi-channel conversational AI
Custom AI feedback and scorecards
Live chat support

Enterprise Plan Custom

Perfect for Enterprise companies and BPOs

Features

Includes features of Pro plan, plus
50+ monthly active users
Unlimited admin licences
Unlimited simulations per user per month
Multiple workspaces
Team reporting and roles
Single Sign-On (SSO)
Dedicated support

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Disclaimer: The pricing details were last updated on 17/04/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Solidroad Pricing.