Sapling

Sapling is an AI Writing Assistant meant for customer-facing teams. It can compose personalized responses and gain conversational insights on your chats. Users can use spelling-and-grammar check as well as boost typing speed with Sapling’s in-depth learning-powered autocomplete suggestions. It is designed to suit all messaging platforms such as live chat, email, or social media messaging. Sapling enables users to smoothly manage high inbound conversation volumes by avoiding repetitive tasks, reducing typos, increasing efficiency, and eventually helping gain customer satisfaction. This is done through human-in-the-loop reverts, which would cater to the benefits of having a chatbox without disappointing the customer. Users can install this tool easily in just two clicks and can be onboarded instantly. Sapling offers several enterprise privacy options like on-premise deployment plus End-user identity management options like Multi-Factor Authentication (MFA) and Single Sign-On (SSO).