Resolver

About Resolver

Resolver is an incident management cloud platform that assists the world's most successful companies in reducing the frequency and intensity of unfavourable events. Risk management teams assist their businesses in recognising strategic and operational hazards so that they may take steps to mitigate the negative effects of events and catastrophes.Maintain an effective and thorough compliance programme by rating regulatory obligations according to the level of risk they bring to your business, as determined by controls, impact, and likelihood of occurrence.Its vast list of features includes - A Corporate Security Maturity Model - A simple, measurable roadmap to assist security teams of all sizes scale their programmes. Use the model to determine where and when to engage in extra activities to expand your security function, allocate your resources effectively, and justify your department's budget.One of their most beneficial features is - Industry-leading governance, risk, and compliance management that assists the business in making educated decisions to meet its goals and reduces risk while collaborating with strategic third-party business partners. Advanced reporting to protect your data and mitigate your organization’s cybersecurity risk.

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Pricing

Free Trial Not Available
Offers Custom plan.
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Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

24/7 (Live rep), Business Hours, Online

Resolver Features

Show Feature Explanation

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Audit Trail

A record of changes made in chronological order of a user or activity

Alerts (Notifications)

Triggers an instant notification via Voice, SMS, Email, RSS Feeds, or Push Notifications in case of an event or outage.

Issue Management

Issue management is the process of identifying and resolving issues. Problems can be resource constraint, technical failures etc.

Incident Reporting

Helps in recording details of any unusual event that might occur at the construction site

Dashboard

A digital insight of reports and other workings on a single screen

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Compliance Management

Helps to stay in compliance with HR laws by notifying users of all HR law updates or changes

Risk Assessment

Helps to analyze the potential risk factors that cause harm to the business

Forms Management

From creating attractive looking submission forms to processing the complete ones

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Resolver Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Resolver Custom

Features

Incident Management
Investigations & Case Management
Security Risk Management
Command Center
Risk Management
Compliance Management
Internal Audit Management & Internal Control
Vendor Risk Management
IT Risk Management
IT Compliance
Threat & Vulnerability Management

Disclaimer: The pricing details were last updated on 27/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Resolver Reviews

User Rating

4.6/5 (Based on 116 Ratings)

Rating Distribution

Excellent
59.5%
Very Good
37.1%
Average
2.6%
Poor
0.9%
Terrible
0%

User Sentiments

Customizable Platform, Excellent Customer Support, Great Reporting Capabilities, Easy to Use

Complex Configuration, Occasional Software Glitches, Reporting Limitations, Non-Intuitive User Interface

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Review Summary

User reviews of Resolver express a generally positive sentiment towards the software, praising its user-friendliness, robust features, and customization capabilities. Many users highlight Resolver's effectiveness in managing incidents, risks, and compliance requirements, particularly in complex organizations with multiple locations. However, some users note that the platform can be cumbersome for generating reports, lacks a few key features like guard tours, and requires considerable time investment for initial setup.