Home/New SaaS Software/Resolver
Updated on: October 28, 2021

What is Resolver ?

Resolver - New SaaS Software

Resolver

Incident Management Cloud Platform
(27 Ratings) Write Review

Resolver helps the world's leading organizations reduce the frequency and severity of negative events. Risk management teams help their organizations understand strategic and operational threats so that they can take action to reduce the negative consequences of events and incidents. But they can’t do it alone. Maintain an efficient and comprehensive compliance program by ranking regulatory requirements based on the level of risk they pose to your organization, calculated using controls, impact, and the likelihood of occurrence.

Resolver Features

Resolver Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Toronto, Canada / 1 (888) 316-6747
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category New SaaS Software

Resolver Pricing

Pricing ModelQuotation Based
Resolver
Custom

Features

  • Incident Management
  • Investigations & Case Management
  • Security Risk Management
  • Command Center
  • Risk Management
  • Compliance Management
  • Internal Audit Management & Internal Control
  • Vendor Risk Management
  • IT Risk Management
  • IT Compliance
  • Threat & Vulnerability Management​​​​​​​

Disclaimer: The pricing details were last updated on 27/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Resolver pricing.

Resolver FAQs

Resolver offers the following functionalities:

  • Workflow Management
  • Audit Trail
  • Issue Management
  • Mobile Access
  • Risk Assessment
  • Task Management
  • Response Management
  • Dashboard
  • Incident Management
  • Compliance Management
  • Alerts (Notifications)
  • Incident Reporting
  • Forms Management

Learn more about Resolver features.

No, Resolver does not provide API.

Ask the Community View Community

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Resolver Reviews

OVERALL RATING
4.4
Based on 27 Rating(s)
Rating Distribution
  • 66.7 %
  • 33.3 %
  • 0 %
  • 0 %
  • 0 %
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Laura D
Laura DSource : g2crowd.com
(Reviewed on 16 August 2019) "Great GRC tool!"

What do you like best?

Resolver is a very flexible database, very user friendly and we have been able to reflect our own processes in the tool. The transparacy provided in by using the tool has been beneficial and noticable across all parts of the organization that use Resolver.

What do you dislike?

In rare instances, there is a grouping of legislative requirements that doesn't not seem to align with our orgqanizations understanding of those requirements. However, Resolver is very responsive to concerns like those and makes changes were it makes sense across their customer base. This is not a show stopper in any way in our processes.

Recommendations to others considering the product:

Engage Resolver's sales team and have candid discussions of what you want out the the software. The more candid the discussion, the better the result!

What problems are you solving with the product? What benefits have you realized?

Resolver provides us with a consistent, automated solution to managing risk rather than the manual spreadsheet processes in the past. It has provided us efficiencies in our processes as information is at your finger tips, reporting is dynmaic and real time, and we spend less time creating communications as poeple have instant access to what they need. And lastly, we have enforced transparent accountability across the orgainzation for managing risks day to day.

...more
Administrator in Architecture & Planning
Administrator in Architecture & PlanningSource : g2crowd.com
(Reviewed on 04 April 2018) "The RiskVision platform delivers industry-best usability"

What do you like best?

The RiskVision platform delivers industry-best usability, automation and time-to-deployment advantages to help you identify and reduce the threat of cyber attacks immediately.

What do you dislike?

I have dislikes, it was pretty easy to use as well as train people to use

What problems are you solving with the product? What benefits have you realized?

bring higher data integrity, and ultimately greater IT efficiency. manage remediation activities based on business risk.

...more
User in International Trade and Development
User in International Trade and DevelopmentSource : g2crowd.com
(Reviewed on 01 September 2019) "Very useful, effective tool very complete."

What do you like best?

What I like about this software is its agility, analysis, optimization, resource performance. It adapts to the needs of different companies. It is a good software.

What do you dislike?

I do not have any dislike of this software, since it meets all my requirements and I am very satisfied with how it processes the information.

Recommendations to others considering the product:

That they continue giving updates and improvements to the software, since it is a very complete software that is well worth its handling for our needs.

What problems are you solving with the product? What benefits have you realized?

using this program I have not presented any testimony, since I only have aspects that I did not like that in previous words I have made them known and despite this it is an excellent software.

...more
Simon C
Simon CSource : g2crowd.com
(Reviewed on 25 April 2017) "Easy to use and to Implement"

What do you like best?

This software is really easy to use. It is easy to navigate inside the sections and to create the reports needed. Implementation was also really fast, did not have any issues. The information stored inside the software is easy to access. Users have te hability to create their own reports and dashboards. Being able to chose easily what is shown on screen is very helpful and being able to extract data to more commonly used softwares like Microsoft Word or Excel is great.

What do you dislike?

Navigation inside sections and with different views can sometimes be hard. Also, the loading time is generally slow. The filters you can apply on your reports are all also based on "and" instead of "or", being able to use both could be a great addition.

What problems are you solving with the product? What benefits have you realized?

We are using Resolver for Enterprise Risk Management. It helps us to keep our action plan organized and to have easy access to information and updates.

...more
Kathy H
Kathy HSource : g2crowd.com
(Reviewed on 18 April 2017) "Transparency Achieved!"

What do you like best?

My favorite feature is dashboard reporting, available for all levels of management, which allows complete transparency and accountability for all modules (Quarterly Certs, SOX Compliance, Issue Tracking, etc.).Our company operates internationally and this product enables us to reach all employees as required. The automated email notifications are very helpful as they remind users of key deliverables.

What do you dislike?

The system can be a bit sluggish especially during high volume usage. My understanding is that this issue will be resolved with the upcoming release of Core.

What problems are you solving with the product? What benefits have you realized?

One of the main outputs of audit work performed is the identification of audit issues. Management would then be responsible for remediating the issues. However, there was no easy way to track progress. We were able to build an audit issue tracking module that allows us and management to easily monitor all audit issues and their current state (in progress, overdue, closed).

...more
Martin P
Martin PSource : g2crowd.com
(Reviewed on 10 April 2017) "Reliable software that is very suitable for multi-locations and multi-projects entity"

What do you like best?

The fact that all documentation is at one place for all locations for different types of projects. It is easy to navigate within the platform in the different projects we have (52-109, ERM and maybe others). The Resolver Team is also very helpful and competent with a special mention to Darren Di Marco who helped us in our different implementation. He always had answers to our questions and was always looking for the most efficient way to achieve our goals.

What do you dislike?

Some incremental features like every software but nothing that needed to be noted.

What problems are you solving with the product? What benefits have you realized?

One of the benefits we observed is the standardization of all controls over all our divisions as we are working with a Framework Library. Reporting is also easier with some Dashboards of the work in progress as well as for all results.

...more
Brian C
Brian CSource : g2crowd.com
(Reviewed on 07 April 2017) "Brilliant"

What do you like best?

Ease of access and system navigation. I really enjoy being able to view at a snap shot the percentage completion of SOx testing.

What do you dislike?

The system at times can take longer to upload documentation.

What problems are you solving with the product? What benefits have you realized?

Central repositiry for all SOX related information. Business units can easily and document the work they have performed.

...more
Administrator in Telecommunications
Administrator in TelecommunicationsSource : g2crowd.com
(Reviewed on 20 January 2017) "Senior Technology Consultant"

What do you like best?

The software is not a generic offering but tailored to the way you do business. This tailoring required input from teams using the software in a workshop setting to iron out the details and was well facilitated e.g. offerings alternatives, exploring deeper into options etc...

What do you dislike?

Once the business structures have been defined they are so interrelated that it can be difficult to easily manipulate and retrofit elements therein.

Recommendations to others considering the product:

The key for use, I would suggest that you have knowledge about what you are trying to achieve and drill into the details with all who would be using the product. The upfront work pays off in spades after this steep ramp up.

What problems are you solving with the product? What benefits have you realized?

Managing a vast amount of compliance and audit information. The benefits have been such that we can manipulate the data in bulk via a 'reporting' tool, sort and analyse information better and faster.

...more
Consultant in Transportation/Trucking/Railroad
Consultant in Transportation/Trucking/RailroadSource : g2crowd.com
(Reviewed on 19 January 2017) "Quick, simple and very adequate"

What do you like best?

I like the simplicity of the application best. It's easy to use.

What do you dislike?

Not beeing able to make an automated report of the session.

Recommendations to others considering the product:

try it, and you will be sold.

What problems are you solving with the product? What benefits have you realized?

Risk assessments in the Railway sector. Performed hunderds of assessments.

...more
Cynthia (Cindy) O
Cynthia (Cindy) OSource : g2crowd.com
(Reviewed on 12 April 2017) "Resolver is our go-to compliance tool!"

What do you like best?

1) The ease of use of the software for the process owners or SMEs. We started out with a manual process and something always seemed to "fall through the cracks". With Resolver GRC software, the workflow and tracking ability let's our process owners, managers and compliance team know where the process is at all times.

2) Another great thing: having a support package, the response time of the support team is usually within 15-20 minutes and the team is very courteous, friendly and knowledgeable!

3) The project managers are very knowledgeable and a pleasure to work with.

4) Having worked with the software from configuration to working stage, minor changes and additions to frameworks can be made with ease.

5) The ability to post suggestions for improvements to upcoming upgrades via community ideas and suggestions website and upgrade and maintenance notifications in advance of changes.

What do you dislike?

The inability to interchange the GRC Programs with the Location and Corporate Planning Framework.

Recommendations to others considering the product:

An invaluable tool is the support package - it includes training and support on upgrades to software.

What problems are you solving with the product? What benefits have you realized?

Process owners are able to complete documentation at any time and certifications can be performed quarterly or yearly, processes being completed in a timely manner and before deadlines are reached; reports can be run at any time; neat packaging for auditors. Process Owners are able to commit time to compliance, whereas without the software, compliance would be left on a to-do-list and left in the background.

...more
Read All Reviews

Videos on Resolver

A Walk-through of Resolver's Powerful Incident Management Software
A Walk-through of Resolver's Powerful Incident Management Software
Resolver WAVR-21 Threat Assessment App Demo
How to Work and Collaborate From Home: Managing Performance in a Remote World | Resolver

Customers

Adidas
Adidas
StateStreet
StateStreet
WSP
WSP
Vodafone
Vodafone

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com