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About ReachOut

ReachOut Suite is a cloud-based platform for managing field service delivery. Audits and inspections, work order management, and surveys are all important components. There are additional on-premise deployment options. Users can utilise ReachOut to plan, schedule, dispatch, and track work, as well as deliver and analyse field services. A drag-and-drop interface allows users to control team usage and distribute work. Field personnel can update job details from the job site using mobile apps for iOS and Android, and workers are automatically notified of scheduling changes. Users can monitor earlier activity and historical client purchases from a single dashboard in the ReachOut customer repository, which records client interaction history. From a smartphone or a desktop, users may create adjustable and repeatable inspection workflows using a guided data gathering interface. An online knowledge base, email, and teleconference are all available for assistance. ReachOut Suite includes GPS tracking for employees, allowing managers to see where their employees are in real time and be alerted when jobs are running late.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    94%
  • Reviews
    67%
  • Momentum
    60%
  • Popularity
    75%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

ReachOut Features

Field Service Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    94%

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Reporting

Sends instant status reports about the task with customer feedback

Route Optimization

Determines the cost efficient route to perform the order

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Job Scheduling

Helps in allocating jobs to the right person at the right time

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Digital Signature

A facility to capture digital signature in a secure format

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Document Management

Ability to store and manage various information and documents in electronic format.

ReachOut Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 17/11/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ReachOut Pricing.

ReachOut Alternatives

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ReachOut Reviews

User Rating

4.2/5 (Based on 26 Ratings)

Ratings Distribution

  • Excellent

    69.2%
  • Very Good

    23.1%
  • Average

    7.7%
  • Poor

    0%
  • Terrible

    0%

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ReachOut User Reviews

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ReachOut FAQs

What is ReachOut used for?

ReachOut is Field Service Management Software. ReachOut offers the following functionalities:

  • Offline Reporting
  • Analytics (Workforce)
  • Reporting
  • Route Optimization
  • Real-time Job Tracking
  • Job Scheduling
  • Compliance Management
  • Digital Signature
  • Inventory Management
  • Billing and Invoicing

Learn more about ReachOut features.

Does ReachOut provide API?

Yes, ReachOut provides API.

ReachOut Contact

Vendor Details

White Plains, New York

Contact Details

+1 914-615-9171

https://www.reachoutsuite.com/

Social Media Handles

Grid Report for ReachOut

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