Plumm

About Plumm

Plumm assists the team in collaborating in one shared workspace to more effectively respond to client inquiries. It facilitates the addition of several live chat widgets to websites, as well as the connection of GSuite email accounts to channels. Plumm allows you to discuss internal issues or respond to customers, as well as save the email address of a live chat visitor to respond to later. All of your inboxes from all of your projects will be in one spot. You can communicate with your consumers from one central location. You have the option of responding by live chat or email. With good email management, you can keep your support channels organized. You can even provide excellent customer service by linking all support emails to a shared inbox. You'll rapidly get to know your user, and shared data makes it simple for team members to join in and work with complete visibility at any time. Plumm also aims to respect user privacy in the same way that we would expect from any service we use.

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Pricing

Free Trial Available
Starts at $7.0. Offers Free-forever plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

Medium Business
Small Business

API Support

NA

Modes of Support

Online

Plumm Features

Show Feature Explanation

Inbox Integration

Integrates with your email inbox and assembles all the sales activities into one unified place.

File Sharing

A simple way to share files instantaneously with the team

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Chat (Messaging)

Allows users to collaborate better by exchanging views and collect information through chatting or texting

Real-time Chat

Enables to have a real-time conversation between two or more people

Collaboration Tools

These tools are meant to make the application highly collaborative and encourage teamwork

Discussion Threads

Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts

Plumm Pricing

Free Trial

Available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

Free Free

Features

Up to 2 Users
Real-time team messaging
Many live chats
Email shared inboxes
Support ticketing system
Threads
Files sharing
Markdown support
Mobile friendly

Basic $19.00 $19.00 per month

Features

Includes features of Free plan, plus
For 3-5 users

Standard $7.00 $7.00 per user / month

Features

Includes features of Free plan, plus
For more than 5 users

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Disclaimer: The pricing details were last updated on 03/02/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Plumm Pricing.