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About Next Caller

Next Caller software is a platform used to optimize customer experience with Call Verification & Spoof Detection. The software offers VeriCall to identify the threat-level on every phone call in 200 milliseconds immediately after answer. A Machine Learning solution allows your business to make authentication and routing decisions in real-time within your IVR. Call Centers, Small and Medium companies make use of the software.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Online

Next Caller Features

Agent Scheduling

Schedules availability of your agents to ensure maximum utilisation of your staff

IVR Support

Interactive voice recognition routes the caller to the right agent

Authentication

Helps in verifying and validating the software application

Machine Learning

Improves user experience with artificial intelligence

Threat Protection

This feature will defend the system and application from cyber threats

Brand Safety and Fraud Protection

Ensures your ads are placed on respectable websites and prevents campaigns from any bots, proxies, suspicious IPs, spiders, etc

Next Caller Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Next Caller Custom

Features

  • Detect High Risk Calls
  • 75% Authentication
  • Offline P.O.C.
  • Live API integration
  • 200ms Response Time after answer

Disclaimer: The pricing details were last updated on 17/09/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Next Caller Pricing.

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Next Caller Reviews

User Rating

5/5 (Based on 1 Ratings)

Ratings Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

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Videos on Next Caller

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Next Caller FAQs

What is Next Caller used for?

Next Caller offers the following functionalities:

  • Agent Scheduling
  • IVR Support
  • Authentication
  • Machine Learning
  • Threat Protection
  • Brand Safety and Fraud Protection

Learn more about Next Caller features.

Does Next Caller provide API?

Yes, Next Caller provides API.

Next Caller Contact

Vendor Details

New York, New York Founded : 2012

Contact Details

+1 844-698-2255

https://nextcaller.com/

Social Media Handles

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