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MobileMonkey Reviews

User Rating

3.9/5 (Based on 65 Ratings)

Rating Distribution

  • Excellent

    69.2%
  • Very Good

    1.5%
  • Average

    1.5%
  • Poor

    0%
  • Terrible

    27.7%

User Sentiments

Email Capture Feature, Lead Generation Capabilities, User-Friendly Interface, Extensive Integrations

Occasional Data Syncing Issues, Limited Visual Email Customization, Non-Functional Mobile App, Unclear Instructions for Campaign Launches

Do You Use MobileMonkey?

Write a Review

Review Summary

MobileMonkey is generally well-received by users, earning positive feedback for its user-friendly interface, ease of use, and helpful customer support. Reviewers highlight its effectiveness in generating leads, automating marketing tasks, and providing insightful analytics. Additionally, users appreciate its integration capabilities with various platforms and its ability to enhance customer engagement. However, some users mention occasional technical glitches and limited customization options. Overall, MobileMonkey is considered a reliable and valuable tool for businesses seeking to streamline their marketing efforts and improve customer communication.

Pros

  • Easy to use, intuitive draganddrop interface.
  • Provides comprehensive automation features, chatbots, drip campaigns, and analytics.

Cons

  • Lacks advanced reporting and analytics capabilities.
  • Limited integration options compared to other platforms.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 29, 2023 Source: G2.com
"turbocharged email list growth and everything we want in a lead gen tool"
What do you like best about Customers.ai?

The speed at which CustomerAI builds our email list is nothing short of impressive.

As an account management support analyst, having a constantly growing list of engaged clients to communicate with has significantly increased our ability to deliver timely and relevant assistance.CustomerAI has streamlined our lead management processes.

The tool's lead generation capabilities are a strategic asset for maintaining strong client relationships.

What do you dislike about Customers.ai?

There are occasional hiccups in data syncing, but the support team is responsive and addresses issues promptly.

What problems is Customers.ai solving and how is that benefiting you?

CustomerAI is solving the challenge of ensuring our email list is continuously growing with quality leads. This, in turn, empowers us to proactively support our clients, leading to improved satisfaction and loyalty.

Read more
AN

Adrienne N

November 28, 2023 Source: G2.com
"Perfect for growing email lists"
What do you like best about Customers.ai?

It feels like the big tech companies keep changing the rules on us! Email is starting to feel like it’s impossible and paid ads are getting harder. It’s frustrating. I used to reach out to customers and grow my email lists through Facebook and Google ads...but…I think we know where this is going.

Cue Customers.ai – it's legit a game-changer! This platform is giving me a way to sort of sidestep the restrictions imposed by the tech companies.

What I like best about Customers.ai is I can segment my audiences, create personalized experiences, and I am now growing both my email lists and the lists for my Facebook and Google remarketing campaigns.

The platform is pretty user-friendly and they are consistently making updates. So far, my experience with Customers.ai has been great.

What do you dislike about Customers.ai?

A bit more budget-friendliness for smaller businesses like mine would be nice - but I did see the price was changing so that should help!

What problems is Customers.ai solving and how is that benefiting you?

Customers.ai isn't just smoothing out the wrinkles in our strategy; it's genuinely helping us grow our audience, amping up our Facebook results, and helping us navigate the ever-changing rules from Google, Yahoo, Apple, etc. When someone visits our site, we capture their email – no typing required - and boom, they are integrated into our audiences.

Read more
CP

Colin P

November 27, 2023 Source: G2.com
"It's like a secret detective on our site!"
What do you like best about Customers.ai?

Customers.ai is great at figuring out who's checking out our website. It's like having a secret decoder for anonymous visitors – we can see what they're interested in and reach out to them with tailored messages. The email templates are a lifesaver; they make it easy to send personalized campaigns without a lot of fuss. Plus, it plays nice with the other tools we use.

What do you dislike about Customers.ai?

There have been a few hiccups in the analytics reporting, but nothing major. The customer support team is quick to sort things out, so it hasn't been a big deal

What problems is Customers.ai solving and how is that benefiting you?

Customers.ai is solving the mystery of who's visiting our site and turning them into potential buyers. With its help, we've upped our conversion rates and saved time on outreach. The massive consumer database lets us target our emails to specific groups, leading to more engagement and, ultimately, more sales.

Read more
AU

Anonymous User

November 27, 2023 Source: G2.com
"Seamless Website Visitor Identification"
What do you like best about Customers.ai?

Customers.ai's website visitor identification is seamless and accurate, providing real-time insights into visitor behavior. It's a game-changer for understanding our audience's preferences.

What do you dislike about Customers.ai?

Occasionally, the data might take a few moments to update, but the benefits far outweigh this minor inconvenience.

What problems is Customers.ai solving and how is that benefiting you?

Improved advertising ROI, maximized budget utilization, and higher relevance in ad targeting.

Read more
DS

Diksha S

October 30, 2023 Source: G2.com
"What do you like best?"
What do you like best about Customers.ai?

Running an online apparel shop, but our customer service is only available until 8 PM, so queries and comments past 8 PM are left unanswered. That was before we used MobileMonkey! We don’t have to worry about unanswered inquiries and possible orders just because of our operating times. The auto DM and response feature is heaven-sent!

What do you dislike about Customers.ai?

Our sales grew immediately after using MobileMonkey, so no dislikes from us!

Recommendations to others considering Customers.ai:

Manychat

What problems is Customers.ai solving and how is that benefiting you?

We can’t force our staff to extend past 8PM everyday(we value work-life balance), so our solution was to set up a reliable auto DM and response chatbot that filters everything past operating hours! It helped us to stay connected with our customers 24 by 7.

Read more
Ht

Harshit t

July 14, 2023 Source: G2.com
"Mind blowing & smoothly run"
What do you like best about Customers.ai?

I love that MobileMonkey allows me to easily create SMS marketing campaigns as well as set

up automated responses for my Instagram account.

It's a great all-in-one tool that makes marketing and managing my social media accounts a

breeze!

What do you dislike about Customers.ai?

No anything not missing in my opinion ,everything is working properly & smoothly.his product is better like chat box. If implement Instagram chat bot & run.

Recommendations to others considering Customers.ai:

Mobile phone

What problems is Customers.ai solving and how is that benefiting you?

I save my time to prospect to chat , company chat not help in reducing people cost to hire for & by reducing time ,this increase my productivity.this increase my business sale .thank you

Read more
B

Brad

June 9, 2023 Source: Trustpilot.com
How MobileMonkey Helped My B2C Company Increase Sales and ROI
I've been using MobileMonkey for about a year now, and I've been really impressed with the results. I've seen a significant increase in emails captured, improvement in email engagement rates, total qualified leads, sales opportunities, and revenues.

Here are some specific examples of the ROI I've achieved using MobileMonkey:
- I've captured over 10,000 new emails through MobileMonkey's lead capture forms.
- My email engagement rates have increased by 20% since I started using MobileMonkey.
- I've generated over 800 qualified leads through MobileMonkey's lead nurturing campaigns.
- I've closed over $100,000 in sales through MobileMonkey's sales automation tools.

I'm really happy with the results I've achieved with MobileMonkey. It's a powerful tool that can help B2C companies of all sizes improve their sales and marketing results.
Read more
H

Hannah

June 9, 2023 Source: Trustpilot.com
MobileMonkey helped increase my email open rates by 30%
I've been using MobileMonkey for about a year now, and I've been really impressed with the results. MobileMonkey is a powerful tool that can help B2C companies of all sizes improve their email marketing impact, and I've seen a significant increase in open rates for my email campaigns since I started using this platform.

Here are some specific examples of the results I've achieved using MobileMonkey:
• My average open rate has increased from 10% to 45% since I started using MobileMonkey.
• This has resulted in an additional 8500 people opening my emails each month.
• This has led to a 30% increase in website traffic from my email campaigns.
• This has led to a 15% increase in sales from my email campaigns.

Here are some of the features of MobileMonkey that I've found most helpful:
• Personalized subject lines: MobileMonkey allows you to personalize your email subject lines with your recipient's name or other information. This helps to increase open rates.
• Segmented email campaigns: MobileMonkey allows you to segment your email list so that you can send targeted messages to different groups of people. This helps to increase click-through rates and conversions.

Overall, I highly recommend MobileMonkey to any B2C company that is looking to improve their email marketing results! It's a powerful tool that can help you achieve your business goals.
Read more
JH

John Hall

May 31, 2023 Source: Trustpilot.com
A Great Tool for Business Owners
I'm a small business owner, and I'm always looking for ways to save time and improve my marketing efforts. MobileMonkey is a great tool that helps me do both.

MobileMonkey offers a variety of features that can help businesses of all sizes, but I especially like the x-ray tools for identifying website visitors and their AI/Email tools for generating copy and improving deliverability.

I've been using MobileMonkey for a few months now, and I've been really happy with it. Our marketing efforts have never been stronger and it's growing my business.

If you're a small business owner, I highly recommend checking out MobileMonkey. It's a great tool that can help you take your business to the next level.
Read more
FF

Flash Funnel

May 24, 2023 Source: Trustpilot.com
I use their X-Ray tool and it works
I use their X-Ray tool and it works - emails pouring into my Klayvio.

Highly recommend you try the trial - shoutout to Josh for onboarding me!
Read more

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