Home/PR Software/Meltwater
Updated on: June 21, 2021
What is Meltwater ?
Meltwater - PR Software
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Meltwater

Fully-featured PR software solution on the cloud
(1,035 Ratings) Write Review

Meltwater is a cloud-based public relation software that is available in SaaS version, can be installed in Windows and Mac as well. This software comes enriched with a myriad of public relation features like article author database, clippings management, digital asset management etc. Meltwater uses artificial intelligence to help users get deeper & better business insights. It comes with PR impact metrics. The enriched media contact database helps forming better connection with leading bloggers, journalists and media influencers. Meltwater can boost your press release publication frequency. It helps in social & news monitoring and reporting & distribution.

Meltwater Features Show All Features

Meltwater Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, CA
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Category PR Software

Meltwater Pricing

Pricing ModelFree Trial , Subscription
Meltwater
Custom

Features

  • Media Monitoring
  • Social Media Monitoring
  • Social Media Engagement
  • Executive Alerts
  • Meltwater Social Influencers
  • Internal/ External Communication tools
  • Media Intelligence products and tools

Contact the vendor for latest pricing details.

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Disclaimer: The pricing details were last updated on 17/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Meltwater pricing.

Meltwater FAQs

Meltwater is PR Software. Meltwater offers the following functionalities:

  • Contact Management
  • Email Distribution
  • Campaign Management
  • Auto-update Media Lists
  • Clippings Management
  • Communications Calendar
  • Digital Asset Management
  • Direct Mail Management
  • Press Monitoring
  • Press Release Builder

Learn more about Meltwater features.

Yes, Meltwater provides API.

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Meltwater Reviews

OVERALL RATING
3.9
Based on 1,035 Rating(s)
Rating Distribution
  • 35.8 %
  • 40.9 %
  • 14.1 %
  • 4 %
  • 5.2 %
SHARE YOUR EXPERIENCE Write a Review
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Peter TSource : g2crowd.com
(Reviewed on 10 November 2020)
"Love it so far."

What do you like best?

The training and support are very useful and helpful.

What do you dislike?

I get mildly frustrated that there is always something else that my account reps are trying to sell me. Let me try the product before up-selling.

What problems are you solving with the product? What benefits have you realized?

This program has replaced a much more expensive and less supportive version of Media/PR software while adding the Engage capability.

...more
Zaheed BSource : g2crowd.com
(Reviewed on 06 November 2020)
"Meltwater is awesome, but with some issues"

What do you like best?

Once your Boolean is setup correctly, the results returned are very useful

What do you dislike?

If your Boolean is not setup correctly, the results returned can be very unhelpful

Recommendations to others considering the product:

Before diving into an expensive platform, first figure our what your needs are and what you are trying to capture.

What problems are you solving with the product? What benefits have you realized?

Market intelligence, tracking customers' names in the news, finding new avenues for business.

...more
Chris MSource : g2crowd.com
(Reviewed on 05 November 2020)
"Great coverage"

What do you like best?

Meltwater has a very easy to use platform that has many useful tools to track media sources.

What do you dislike?

There are no issues with the Meltwater product we have encountered.

What problems are you solving with the product? What benefits have you realized?

We have improved our awareness of issues impacting our industry. We can see conversations and tags related to our issues and what is being said.

...more
Maggie GSource : g2crowd.com
(Reviewed on 05 November 2020)
"Consistently great to work with"

What do you like best?

Our account team really takes a consultative approach to our reviews, trying to find ways to make Meltwater work better for us. Customer help is always available and the team is so fast to respond - even on a Sunday!

What do you dislike?

Nothing negative about Meltwater I can think of!

Recommendations to others considering the product:

Great choice

What problems are you solving with the product? What benefits have you realized?

Targeted reach, tracking trends and who is writing about them. Insight reporting is top notch!

...more
Stuart CSource : g2crowd.com
(Reviewed on 05 November 2020)
"Loved it from the word 'go'"

What do you like best?

The powerful connection tools to industry professionals have proved invaluable. I use the platform as much--if not more often--to seek out new contacts and connections as I do to publish news releases. I liked the platform so much that I recommended its use to our nationally-scoped parent organization and we now use Meltwater across the country.

What do you dislike?

as a rapidly evolving business, Meltwater is often buying up companies in order to absorb the technology and functionality of those acquisitions into their own platform, and/or strike new contracts to use the resources of other companies. That's great, and does make for a very robust platform, but it has meant numerous changes to the functionality over the last few years, and the rapid changes have been hard to keep up with at times.

Recommendations to others considering the product:

their customer service is really engaged and responsive, so the onboarding for the product was really enjoyable. They also offered a competitive price point for my organization (non-profit), which made it all the more attractive as a tool.

What problems are you solving with the product? What benefits have you realized?

traditional and social media monitoring of all types are under one roof. It's great. Searching for regionally and topically-specific contacts are all in one place. Distributing news is easy and has excellent tracking tools. The platform is a time-saver, having all those functions in one place.

...more
Charlie MSource : g2crowd.com
(Reviewed on 20 October 2020)
"I used Meltwater to aid in our Social and Public Relation efforts BIOTRONIK."

What do you like best?

I thought the platform was user friendly and pretty straight forward.

What do you dislike?

The platform seemed very stale and not very easily customizable.

Recommendations to others considering the product:

I encourage the company to make the User Interface more customizable. Different users can have different preferences for layouts, etc.

What problems are you solving with the product? What benefits have you realized?

I used Meltwater to aid in our Social and Public Relations efforts BIOTRONIK.

...more
User in Public Relations and CommunicationsSource : g2crowd.com
(Reviewed on 26 August 2020)
"Meltwater is the best media scanning service"

What do you like best?

Meltwater always has the most up-to-date media coverage.

What do you dislike?

It offen has glitches, such as broadcast videos idling and/or buffering.

What problems are you solving with the product? What benefits have you realized?

We are efficiently capturing media coverage.

...more
CassieSource : financesonline.com
(Reviewed on 05 July 2020)
I love doing online searches for our products, and Meltwater deserves good feedback for a job well done.

PROS & CONS

What are the best aspects of this product?

It’s easy to see what goes on with our online campaigns by using Meltwater search filters. I can view and respond to comments and address concerns right away. This is an excellent tool that every business should utilize to increase their online exposure and promote brand awareness.

What aspects are problematic or could work better?

There are times where the searches won't load right away. I need to refresh the system several times or call support to address the issue. Also, it's not that compatible with other social media analytic platforms.

What specific problems in your company were solved by this product?

Give me visibility on feedback and conversations that we would not normally see. We need this tool to help us become more visible and to provide better service.

Are you a current user of this product?

Yes

...more
User in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 26 June 2020)
"Great value - good product"

What do you like best?

Unlimited queries, long historical data, easy to use, good analytics.

What do you dislike?

influencer analytics could be better and sentiment coding could be a bit better

What problems are you solving with the product? What benefits have you realized?

market research

...more
TorranceSource : financesonline.com
(Reviewed on 16 May 2020)
Keeps us aware and updated all the time.

PROS & CONS

What are the best aspects of this product?

You can create and filter relevant searches about our products and services. It helps you keep track of things that you usually won’t see in Google or Yahoo. These results play a significant role in how we should work to take our brand to the next level.

What aspects are problematic or could work better?

It cannot filter content in other languages and radio as well. I wish that they could improve this feature so we can get better figures in the future.

What specific problems in your company were solved by this product?

We were able to find creative ways to increase our brand awareness and conversion rate.

Are you a current user of this product?

No

...more
Read All Reviews

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Meltwater Screenshots

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Meltwater screenshot: Track your performance on social media and optimize your content strategy
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Meltwater dashboard screenshot
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Meltwater Demo - Meltwater+Screenshot.png
Meltwater Demo - Meltwater+Screenshot.png
Meltwater screenshot: Track your performance on social media and optimize your content strategy
Meltwater screenshot
Meltwater screenshot
Meltwater screenshot
Dashboard Meltwater screenshot
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Meltwater dashboard screenshot
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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com