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About Meltwater

Meltwater is a cloud-based public relation software that is available in SaaS version, can be installed in Windows and Mac as well. This software comes enriched with a myriad of public relation features like article author database, clippings management, digital asset management etc. Meltwater uses artificial intelligence to help users get deeper & better business insights. It comes with PR impact metrics. The enriched media contact database helps forming better connection with leading bloggers, journalists and media influencers. Meltwater can boost your press release publication frequency. It helps in social & news monitoring and reporting & distribution.

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Screenshots & Videos

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Meltwater screenshot: Track your performance on social media and optimize your content strategy
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Meltwater Features

PR Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Press Release Builder

Helps in creating professional-grade press release within minutes without any need to have experience

Press Monitoring

Facilitates monitoring print media coverage and measuring its output

Direct Mail Management

Helps to send postcards, brochures, catalogs, newsletter to targeted audiences

Digital Asset Management

Helps in the management of all digital content (files, images) and the online account itself

Communications Calendar

Helps in clarifying what to do when, co-ordinate & schedule communication tasks and planning ahead of media pitch

Clippings Management

Helps in saving and managing the clippings of the news item that bears your brand/business mentions

Auto-update Media Lists

Automatically updates your media list that contains relevant key media contacts who can popularize your brand

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.
Meltwater Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 21/11/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Meltwater Pricing.

Meltwater Alternatives

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Meltwater Reviews

User Rating

3.9/5 (Based on 2,433 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

Media Monitoring Capabilities, User-Friendly Interface, Comprehensive Media Database, Extensive Data Collection

Inaccurate Search Results, Slow Platform Performance, Limited Social Media Functionality, High Pricing

Do You Use Meltwater?

Write a Review

Review Summary

Overall, Meltwater receives mixed reviews from users. While some users appreciate its comprehensive media monitoring and analytics capabilities, others criticize its high cost, complex interface, and limited customer support. Users also report varying experiences regarding the effectiveness of the platform's social listening and influencer identification features. Additionally, the platform's user-friendliness and ease of use are inconsistent among reviewers.


  • Unifies social listening, publishing, and engagement into a single platform.
  • Advanced AIpowered analytics provide actionable insights.
  • Offers realtime monitoring of online conversations.
  • Streamlines campaign management with automated publishing and scheduling.


  • Steep learning curve for new users.
  • Pricing may be prohibitive for some businesses.
  • Limited customization options for reports.
  • Occasional glitches and technical issues.

Meltwater Reviews

AI-Generated from the text of User Reviews

Videos on Meltwater

Meltwater Screenshots

Meltwater FAQs

What is Meltwater used for?

Meltwater is PR Software. Meltwater offers the following functionalities:

  • Press Release Builder
  • Press Monitoring
  • Direct Mail Management
  • Digital Asset Management
  • Communications Calendar
  • Clippings Management
  • Auto-update Media Lists
  • Campaign Management
  • Email Distribution
  • Contact Management

Learn more about Meltwater features.

What are the top alternatives for Meltwater?

Does Meltwater provide API?

Yes, Meltwater provides API.

Meltwater Contact

Vendor Details

San Francisco, CA

Contact Details

Not available

Social Media Handles

Grid Report for Meltwater



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