Home/Bug Tracking Software/MantisBT
Updated on: October 23, 2021

What is MantisBT ?

MantisBT - Bug Tracking Software
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MantisBT

Collaboration with team members & clients easy
(161 Ratings) Write Review

MantisBT is an open source issue tracker that provides a delicate balance between simplicity and power. Users are able to get started in minutes and start managing their projects while collaborating with their teammates and clients effectively.

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MantisBT Features Show All Features

MantisBT Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API NA Location / Phone Number NA
Deployment SaaS/Web/Cloud Category Bug Tracking Software

MantisBT Pricing

Pricing ModelOpen-source , Quotation Based
MantisBT
Custom

Features

  • Bug Assignment
  • Dashboard (Bug Tracking)
  • Release Management
  • Reports
  • Role Management
  • Ticket Management
  • Workflow Management

Contact the Vendor for Detailed Pricing Information

Disclaimer: The pricing details were last updated on 14/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about MantisBT pricing.

MantisBT FAQs

MantisBT is Bug Tracking Software. MantisBT offers the following functionalities:

  • Ticket Management
  • Workflow Management
  • Reports
  • Role Management
  • Bug Assignment
  • Dashboard (Bug Tracking)
  • Release Management

Learn more about MantisBT features.

No, MantisBT does not provide API.

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MantisBT Reviews

OVERALL RATING
4
Based on 161 Rating(s)
Rating Distribution
  • 34.7 %
  • 55.6 %
  • 9.7 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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User in Marketing and Advertising
User in Marketing and AdvertisingSource : g2crowd.com
(Reviewed on 29 July 2020) "Our team used MantisHub for testing and managing tickets on a large website development project"

What do you like best?

The user interface was easy to use and allowed us to communicate and address issues effectively with a number of team members on the client's end. This resulted in the launch of the website going smoothly and efficiently.

What do you dislike?

Our team did not find anything we disliked about using MantisHub.

Recommendations to others considering the product:

If you require an easy to use platform for testing and managing tickets, this is the software I would recommend.

What problems are you solving with the product? What benefits have you realized?

We were able to address all issues in a range of areas that required our attention, ranging from design glitches to issues with URL's and coding adjustments.

...more
Consultant in Information Technology and Services
Consultant in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 25 November 2019) "MantisBT review"

What do you like best?

MantisBT is more usefull to raise bugs and make a track of all issues.

What do you dislike?

There is no downsides of mantisbt and we can easily use this product.

Recommendations to others considering the product:

Go with mantisBT we can make good track of our work and we can share or assign issues which we found while doing testing and there is an option to attach image files like screenshots etc.

What problems are you solving with the product? What benefits have you realized?

MantisBT is more helpfull for manual testing purpose and it is used to raise bugs and it is also has an option assign to particular developer to resolve the issues and we can make a track of all issues which are raised and we can generate a excel sheet of all those issues and we can maintain a track several projects with one user.

...more
User in Non-Profit Organization Management
User in Non-Profit Organization ManagementSource : g2crowd.com
(Reviewed on 24 September 2019) "mantis help to create tasks for IT departmant"

What do you like best?

I like Mantic Bug tracker. Mantis Bug Tracker is a free and open source, web-based bug tracking system. The most common use of MantisBT in our company is to track software defects.

It is easy to create task, easy to control and review and the best thing that you got all update to email so no need to check the site

What do you dislike?

some settings features are hard to change, the process is a little bit complecated

What problems are you solving with the product? What benefits have you realized?

IT software defects and problem reports. it is much easy to assess IT department and create tasks. it is very beneficial for us

...more
John D
John DSource : g2crowd.com
(Reviewed on 27 November 2018) "Mantis Hub staff saved our butts! "

What do you like best?

We've been using Mantis BT to create and assign development tasks for about 5 years hosted on a local server. We have over 15,000 issues and related images and 35 developers and product managers actively adding and managing tickets. On a Saturday morning a few weeks ago or server s#$%t the bed and I had 24 hours to get things running again. I had a backup as of that Friday. I contacted the Mantis Hub staff that morning to see if they could help. Long story short they had us up and running on Mantis Hub by Sunday afternoon with all issues and all staff accounts intact - I sent out the new URL and we were business as usual on Monday morning and now I don't have to manage another server in-house - should have moved over to Mantis Hub years ago. If I could give the Mantis support people a 20 above, I would happily do it. Great work!

What do you dislike?

Nothing to complain about - meets all our development needs and has for many years.

Recommendations to others considering the product:

The product itself is exactly what we have needed for our uses. Having managed our own local install for 5 plus years, I would highly recommend moving to Mantis Hub - takes one more headache off my plate and works flawlessly.

What problems are you solving with the product? What benefits have you realized?

We have an enterprise level software package which is the provides the back bone for associations and other education providers to manage their online and live education via a web interface. We have used Mantis BT from the beginning of our development to create and manage our entire development process. From time to time we look at other more complicated systems, and always return to Mantis - it's simple and straightforward and meets all our needs.

...more
Source : g2crowd.com
(Reviewed on 27 November 2018) "Mantis Hub staff saved our butts! "

What do you like best?

We've been using Mantis BT to create and assign development tasks for about 5 years hosted on a local server. We have over 15,000 issues and related images and 35 developers and product managers actively adding and managing tickets. On a Saturday morning a few weeks ago or server s#$%t the bed and I had 24 hours to get things running again. I had a backup as of that Friday. I contacted the Mantis Hub staff that morning to see if they could help. Long story short they had us up and running on Mantis Hub by Sunday afternoon with all issues and all staff accounts intact - I sent out the new URL and we were business as usual on Monday morning and now I don't have to manage another server in-house - should have moved over to Mantis Hub years ago. If I could give the Mantis support people a 20 above, I would happily do it. Great work!

What do you dislike?

Nothing to complain about - meets all our development needs and has for many years.

Recommendations to others considering the product:

The product itself is exactly what we have needed for our uses. Having managed our own local install for 5 plus years, I would highly recommend moving to Mantis Hub - takes one more headache off my plate and works flawlessly.

What problems are you solving with the product? What benefits have you realized?

We have an enterprise level software package which is the provides the back bone for associations and other education providers to manage their online and live education via a web interface. We have used Mantis BT from the beginning of our development to create and manage our entire development process. From time to time we look at other more complicated systems, and always return to Mantis - it's simple and straightforward and meets all our needs.

...more
Source : g2crowd.com
(Reviewed on 30 August 2018) "Very happy Mantis Hub customer"

What do you like best?

We use Mantis Hub which is a SaaS product utilising Mantis Bug Tracker.

We chose Mantis Hub because it has a very simple and clean user interface but has all the functionality we need from our issue management tool.

For us, it was the best issue management tool in terms of user experience - the navigation is very intuitive, raising an issue is quick, and its general look and feel makes the product stand out from the alternatives we trialled.

From an administrative perspective, it's very quick and easy to create new projects, as well as bulk loading new users. This is very handy when we need to create a project for a new client coming onto our service.

The support service from Mantis Hub is fantastic and has removed any headaches relating to hosting and maintenance. On the rare occasion we've raised an issue, the response and resolution from the support team have been very prompt and helpful.

What do you dislike?

Not a lot! It would be nice to have more integrations with other SaaS products (mainly test and project management tools but this hasn't impacted us. They have published APIs so - if required - we could integrate with other tools.

What problems are you solving with the product? What benefits have you realized?

We implemented Mantis Hub just under 12 months ago as part of an overhaul in our issue management process. We were previously managing issues via emails which was very inefficient, often led to issues being missed and didn't provide our clients with a view of the progress for each issue raised.

Using Mantis Hub has resolved all of the administrative problems we had with emails, freeing up resource to focus on resolving the issues being raised by clients. We're also able to quickly assign issues to the various internal teams within the business, rather than waiting for a long email chain to eventually reach the right person who can fix the problem. This has led to shorter resolution times.

Client relationships are healthier because they're getting regular feedback through the tool and are able to prioritise any issues significantly impacting their business. SLA reporting is now much easier and we can quickly identify any issues where we're likely to miss our SLAs, allowing us to focus on them before we're in breach.

Overall, Mantis Hub has given us the opportunity to significantly improve the service we provide to our clients, whilst also increasing our operational efficiency.

...more
Mike P
Mike PSource : g2crowd.com
(Reviewed on 30 August 2018) "Very happy Mantis Hub customer"

What do you like best?

We use Mantis Hub which is a SaaS product utilising Mantis Bug Tracker.

We chose Mantis Hub because it has a very simple and clean user interface but has all the functionality we need from our issue management tool.

For us, it was the best issue management tool in terms of user experience - the navigation is very intuitive, raising an issue is quick, and its general look and feel makes the product stand out from the alternatives we trialled.

From an administrative perspective, it's very quick and easy to create new projects, as well as bulk loading new users. This is very handy when we need to create a project for a new client coming onto our service.

The support service from Mantis Hub is fantastic and has removed any headaches relating to hosting and maintenance. On the rare occasion we've raised an issue, the response and resolution from the support team have been very prompt and helpful.

What do you dislike?

Not a lot! It would be nice to have more integrations with other SaaS products (mainly test and project management tools) but this hasn't impacted us. They have published APIs so - if required - we could integrate with other tools.

What problems are you solving with the product? What benefits have you realized?

We implemented Mantis Hub just under 12 months ago as part of an overhaul in our issue management process. We were previously managing issues via emails which was very inefficient, often led to issues being missed and didn't provide our clients with a view of the progress for each issue raised.

Using Mantis Hub has resolved all of the administrative problems we had with emails, freeing up resource to focus on resolving the issues being raised by clients. We're also able to quickly assign issues to the various internal teams within the business, rather than waiting for a long email chain to eventually reach the right person who can fix the problem. This has led to shorter resolution times.

Client relationships are healthier because they're getting regular feedback through the tool and are able to prioritise any issues significantly impacting their business. SLA reporting is now much easier and we can quickly identify any issues where we're likely to miss our SLAs, allowing us to focus on them before we're in breach.

Overall, Mantis Hub has given us the opportunity to significantly improve the service we provide to our clients, whilst also increasing our operational efficiency.

...more
Xinhong S
Xinhong SSource : g2crowd.com
(Reviewed on 17 January 2018) "Easy to use, free, configable, and stabl. We use it everyday"

What do you like best?

Easy install on our server. Not need other resouses. We can take full contral of it.

Builtin roles make it easy to finish our bug track process.

What do you dislike?

We want show others bug pictures, but it is not easy to do so. We must upload the screenshot as upload files. And not easy to show them.

What problems are you solving with the product? What benefits have you realized?

In our developement department, we use it daily to fix bugs.

Testing team submit bugs report and developer solved them.

...more
Source : g2crowd.com
(Reviewed on 17 January 2018) "Easy to use, free, configable, and stabl. We use it everyday"

What do you like best?

Easy install on our server. Not need other resouses. We can take full contral of it.

Builtin roles make it easy to finish our bug track process.

What do you dislike?

We want show others bug pictures, but it is not easy to do so. We must upload the screenshot as upload files. And not easy to show them.

What problems are you solving with the product? What benefits have you realized?

In our developement department, we use it daily to fix bugs.

Testing team submit bugs report and developer solved them.

...more
User in Computer Software
User in Computer SoftwareSource : g2crowd.com
(Reviewed on 09 January 2018) "MantisHub hosted service review"

What do you like best?

I was able to start using it essentially immediately, -- learning curve was zero.

What do you dislike?

A minor detail -- the field that enables linking issues to other issues requires the issue number -- perhaps having an issue selected could have been easier.

Recommendations to others considering the product:

If you need a straight forward and easy to use issue tracking tool, then MantisBT is a great choice.

What problems are you solving with the product? What benefits have you realized?

Tracking of requirements and issues during a new software product development. Keeping track of progress, and what needs to be done next.

So far i used words and excel for it -- but, i got to the point where I needed a real tracking system

...more
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MantisBT Integration

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(5506 RATINGS) Application Development Software

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