Home/Identity and Access Management (IAM) Software/JumpCloud
Updated on: December 3, 2020
What is JumpCloud ?
JumpCloud - Identity and Access Management (IAM) Software : SaaSworthy.com
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JumpCloud

Cloud Directory Platform
(351 Ratings) Write Review
SW Score Review in Progress

JumpCloud is a Directory-as-a-Service (DaaS) platform that helps to securely manage and connect an organization's users to their systems, applications, files, and networks through a single set of credentials regardless of platform, provider, protocol, or location. JumpCloud can serve as your authoritative directory or defer to existing identity providers depending on your needs. JumpCloud’s extensive support for credential management incorporates the industry’s most trusted approaches for both password and secure shell access to server infrastructure.

JumpCloud Features Show All Features

JumpCloud Technical details

Support Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Louisville, Colorado
Deployment SaaS/Web/Cloud Category Identity and Access Management (IAM) Software

JumpCloud Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
MONTHLY YEARLY
Build Your Own Directory
$2 /User/Month
Billed Yearly

Features

  • User Identity & Attribute Management
  • Password Management, MFA
  • 3rd Party Directory Integrations (e.g. AD)
  • Additional Features (extra cost)
    • Cloud LDAP: +$3/user billed yearly or +$4/user billed monthly
    • Cloud RADIUS: +$3/user billed yearly or +$4/user billed monthly
    • SSO (SAML 2.0): +$3/user billed yearly or +$4/user billed monthly
    • System Management: +$5/user billed yearly or +$6.5/user billed monthly
Pro
$10 /User/Month
Billed Yearly

Features

  • Cloud Directory
  • Cloud LDAP & RADIUS
  • SSO (SAML 2.0) & User Provisioning
  • System Management & Apple MDM
  • Premium Features (extra cost)
    • System Insights: +$3/user billed yearly or +$4/user billed monthly
    • Premium Support: +$3/user billed yearly or +$4/user billed monthly
    • Directory Insights: +$3/user billed yearly or +$4/user billed monthly
Education
$2 /User/Month
Billed Yearly

Features

  • Automated on-boarding and off-boarding of students and faculty
  • Decreased time and effort for IT staff managing user and Web access rights
  • Tight integration with G Suite & Office 365, PowerSchool, and other .edu specific applications
  • No on-prem equipment, software purchases, or on-going maintenance
  • Each person must still login with their private credentials
  • Platform independence so each institution can choose the right platforms for them (not tied to Microsoft, Google, Apple, or Linux)
Non-Profit
$4 /User/Month
Billed Yearly

Features

  • Automate onboarding and off-boarding of their users, volunteers, and extended family of supporters
  • Deliver worldwide support – manage users and devices whether on-premises or in the field
  • Efficient IT management – decrease time spent managing user access and devices
  • Fully move to the cloud with integration to G Suite™, Microsoft Office 365™, AWS®, and other cloud technologies
  • Reduced overhead with no on-prem equipment, no software purchases, and no on-going maintenance
  • Choose any platforms and no longer be tied to Microsoft technology
JumpCloud Free
Free

Features

  • Our full platform for 10 users & 10 systems
  • Includes all Premium features
  • 10 days of Premium 24x7x365 in-app live chat support
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Disclaimer: The pricing details were last updated on 17/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

JumpCloud FAQs

JumpCloud is Identity and Access Management (IAM) Software. JumpCloud offers the following functionalities:

  • Compliance Management
  • Access Request Management
  • Account Management
  • Password Management
  • Multi-factor Authentication
  • Role Management
  • User Activity Monitoring
  • Single Sign-On (SSO)
  • Social Sign On
  • Passwordless Login
  • API Access Management

Learn more about JumpCloud features.

The pricing for JumpCloud starts at $2.67 per user per month. JumpCloud has 4 different plans:

  • Build Your Own Directory at $2.67 per user per month.
  • Education at $2.67 per user per month.
  • Non-Profit at $5.33 per user per month.
  • Pro at $12.00 per user per month.
    • JumpCloud also offers a Free Plan with limited features.

      Learn more about JumpCloud pricing.

Yes, JumpCloud offers a free plan.

Learn more about JumpCloud pricing.

Yes, JumpCloud provides API.

Ask the Community View Community

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JumpCloud Reviews

OVERALL RATING
4.5
Based on 351 Rating(s)
Rating Distribution
  • 75.8 %
  • 22.7 %
  • 1.5 %
  • 0 %
  • 0 %
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Mark FSource : g2crowd.com
(Reviewed on 12 August 2020)
"LDAP made simple to get up and running quickly"

What do you like best?

I like the interface that makes it easy to see your assets at a glance. Review collected by and hosted on G2.com.

What do you dislike?

Bulk changes should be made easier. Exporting options are not robust. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems with onboarding are being solved quickly through ease of use of the tool. LDAP knowledge for junior engineers are not needed to get them started with administrating the tool. Managing assets have gotten easier with the ability to run remote commands and to lock out users as needed. Review collected by and hosted on G2.com.

...more
Jennifer GSource : g2crowd.com
(Reviewed on 05 August 2020)
"Jumpcloud Review"

What do you like best?

Jumpcloud is a very versatile system that is constantly getting updated. It works as an SSO solution, and is one of the only products I've found that is able to centrally control user logins on Macs and PC's in environments not using centralized active directory services. Review collected by and hosted on G2.com.

What do you dislike?

It needs more integrations for SSO and LDAP services, but I know this is something they're working on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

No specific recommendations, utilize Jumpcloud support if you're trying to integrate and running into issues. They have an excellent engineering and support team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Benefits are vast, the best feature is centrally controlling computer logins. Review collected by and hosted on G2.com.

...more
Yousaf SSource : g2crowd.com
(Reviewed on 30 July 2020)
"Modern directory as a service to manage distributed teams over multiple continents"

What do you like best?

Ease of use and Learning curve in Jumpcloud is so easy, You can get started with simple Jumpcloud setup in just few minutes, unlike Active Directory. Apart from just a directory as a service its truly amazing a single sign-on solution that covers almost all the modern and legacy integrations like Jira, Git, LDAP, Google, Slack, Newrelic, Jenkins(LDAP), Grafana(LDAP) just to name a few. Review collected by and hosted on G2.com.

What do you dislike?

In general, there is nothing huge to dislike about jumpcloud is priced well for a such a complete solution. They have been constantly improving and adding features as we requested to them over the past 4-5 years. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you want to take most out of jumpcloud, try to integrate all the possible services with jumpcloud, including your systems and SaaS. It truly becomes a marvelous solution when you don't have to log in to 20 different accounts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to manage teams distributed over 3 continent and jumpcloud really came in to save all the hassle of maintaining the active directory and security aspect for use. It's not just cheap in its pricing but also saves hours of work that you otherwise put in managing your local directory and again that would be just directory jumpcloud is much more than that for us thanks to its integrations with almost all the modern services and protocols commonly used. Review collected by and hosted on G2.com.

...more
Sergio MSource : g2crowd.com
(Reviewed on 29 July 2020)
"JumpCloud, the tool for a better IT life"

What do you like best?

You can install in the three operative systems Review collected by and hosted on G2.com.

What do you dislike?

We need more easy access when I see the PC used by the user and I can't see the information because You have to look for the PC in Systems...It's low Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The best and easiest LDAP Cloud for the IT Department Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I made a script for all plataforms for the agent's installation and other software and policies. Review collected by and hosted on G2.com.

...more
Administrator in Non-Profit Organization ManagementSource : g2crowd.com
(Reviewed on 28 July 2020)
"Jumpcloud in a Mac environment is a must."

What do you like best?

Having a consaladated directory that includes MDM. Review collected by and hosted on G2.com.

What do you dislike?

Installation on remote devices in different languages can be time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Jump in and don't be shy, Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Security, Device management, device management, user management. Review collected by and hosted on G2.com.

...more
Garrett BSource : g2crowd.com
(Reviewed on 28 July 2020)
"Active Directory Engineered for the Cloud"

What do you like best?

JumpCloud has simplified our entire Identity Management workflow by giving us an environment that can be easily integrated with tons of different apps and services. Review collected by and hosted on G2.com.

What do you dislike?

My only dislike is that the user migration process for getting everyone to JumpCloud is a bit hands on but it's very straight forward. Other than that, there really isn't anything functionally wrong that I've found. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

JumpCloud not only gives us the ability to ditch old AD infrastructure, but it has completely streamlined our onboarding/off boarding for users. With one click, I can disable access to multiple different apps and accounts for a user.

Additionally, systems management for us has become a breeze. Being able to execute commands remotely from a single interface across many different machines is a huge bonus. Review collected by and hosted on G2.com.

...more
Executive Sponsor in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 28 July 2020)
"Easy-to-use Cost-Effective Cloud-Alternative to Active Directory"

What do you like best?

The product has a very intuitive and easy to use interface. Support is very quick to respond to any questions. Review collected by and hosted on G2.com.

What do you dislike?

I can’t think of any of downsides, since we started using this product. It meets all of our needs and works as expected. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s a great product. I highly recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ensuring security and single-sign-on for all of our laptops in use by our employees, as well as inventory control.

It’s easy to pull reports and install applications using the Power Shell features. Review collected by and hosted on G2.com.

...more
Administrator in Computer SoftwareSource : g2crowd.com
(Reviewed on 28 July 2020)
"Very good user/device directory application for Windows & Macs device."

What do you like best?

The application is very simple to use. Assuming you're not trying to sync an existing directory service (AD, Azure AD, etc.), creating new JC users is a breeze. I've tested out the AD to JC sync and it works as expected as well.

Adding new devices, both windows and macs work without any issues. You obviously need to unbind any devices that are currently bound to an existing directory service but once that hurdle is over, another breeze to install JC onto either devices. And then assigning a user(s) to device(s) is straightforward.

Most common AD group policies can be applied to Windows and Mac devices.

Password expiration, resets, and account locks work well. Review collected by and hosted on G2.com.

What do you dislike?

I would personally like more mac polices Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I needed a directory service to manage my mac devices. Active Directory handles windows devices just fine but not so much for mac devices. I am able to manage window users and devices with AD and mac users/devices with JumpCloud. Consolidating my windows directory of users/devices into JC is a long term option as well that looks promising. Review collected by and hosted on G2.com.

...more
Rodrick BSource : g2crowd.com
(Reviewed on 28 July 2020)
"NYC Fintech firm scaling out with Jumpcloud IDP"

What do you like best?

Love all the support integrations around the core product. i.e. LDAP, Radius IDP etc.. Review collected by and hosted on G2.com.

What do you dislike?

Nothing, the product is amazing and you guys are doing an awesome job. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Jumpcloud is a very mature cloud-based solution that is very trusted and constantly rolling out new features. We enjoy this product very much as pricing is on point and it has helped us scale our business without worrying too much. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Directory Services & user auth. Review collected by and hosted on G2.com.

...more
SİNAN DSource : g2crowd.com
(Reviewed on 28 July 2020)
"nice jumpcloud"

What do you like best?

absolutely first in this business. Instead of paying thousands of usd microsoft in my company of 150 people, everything is more stable with jumpcloud Review collected by and hosted on G2.com.

What do you dislike?

I wish all computers had their names.... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

-biling

-support

-document Review collected by and hosted on G2.com.

...more
Read All Reviews

Videos on JumpCloud

Modernization of Directory Services | JumpCloud Video
Modernization of Directory Services | JumpCloud Video
Multi-Factor Authentication (MFA) for Users and Admins | JumpCloud Video
Policies | JumpCloud Tutorial

JumpCloud Screenshots

Application
MDM
Integration
Settings
Security
Application
Application
MDM
Integration
Settings
Security