JumpCloud Pricing, Reviews and Features (April 2024)

About JumpCloud

JumpCloud is an intact cloud directory platform for organisations, enabling admins to control IT environments in the cloud, on-prem, remote and more. They can use a simple web interface to provision, manage and grant access to a wide variety of resources that are needed by employees on a day to day basis. Managers can import users from pre-existing platforms or create new users within JumpCloud, allowing them access to systems, applications, networks and other essential resources as well. Employers can use external apps like Zoom, Office365, GitHub, G Suite and Slack to get the work done. An App Identity Management feature within the particular lets enterprises generate and monitor accounts for their employees, specifying permissions and roles within those apps. From the employee front, JumpCloud lets business houses allow individual employees to make choices regarding their collaboration tools, helping them get the job done. The solution can serve as an authoritative directory for individual organisations.

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Pricing

Free Trial Available
Starts at $2.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%
Reviews

87%
Momentum

70%
Popularity

90%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

Online

JumpCloud Features

Show Feature Explanation

Show Missing Features

Identity and Access Management (IAM) Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

API Access Management

Ensures that calls with authenticated access can enter APIs

Passwordless Login

Allows to login without password using other means of verification, e.g. SSH keys

Social Sign On

Allows users to sign on using credentials of social networking services

Single Sign-On (SSO)

Permits one set of login credentials to access multiple applications

User Activity Monitoring

Monitors and records user activities in the enterprise

Role Management

Helps regulate access to systems, based on individual roles

Multi-factor Authentication

Uses more than one method to verify a user's identity for a login

Password Management

Enables the administrator to manage, authenticate and reset passwords

Account Management

Helps to manage user accounts within organisations

Access Request Management

Helps to view and manage access requests submitted by the personnel

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

JumpCloud Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Build Your Own Directory $2.00 $2.67 per user / month

Features

User Identity & Attribute Management
Password Management, MFA
3rd Party Directory Integrations (e.g. AD)
Additional Features (extra cost)
- Cloud LDAP: +$3/user billed yearly or +$4/user billed monthly
- Cloud RADIUS: +$3/user billed yearly or +$4/user billed monthly
- SSO (SAML 2.0): +$3/user billed yearly or +$4/user billed monthly
- System Management: +$5/user billed yearly or +$6.5/user billed monthly

Pro $10.00 $12.00 per user / month

Features

Cloud Directory
Cloud LDAP & RADIUS
SSO (SAML 2.0) & User Provisioning
System Management & Apple MDM
Premium Features (extra cost)
- System Insights: +$3/user billed yearly or +$4/user billed monthly
- Premium Support: +$3/user billed yearly or +$4/user billed monthly
- Directory Insights: +$3/user billed yearly or +$4/user billed monthly

Education $2.00 $2.67 per user / month

Features

Automated on-boarding and off-boarding of students and faculty
Decreased time and effort for IT staff managing user and Web access rights
Tight integration with G Suite & Office 365, PowerSchool, and other .edu specific applications
No on-prem equipment, software purchases, or on-going maintenance
Each person must still login with their private credentials
Platform independence so each institution can choose the right platforms for them (not tied to Microsoft, Google, Apple, or Linux)

Non-Profit $4.00 $5.33 per user / month

Features

Automate onboarding and off-boarding of their users, volunteers, and extended family of supporters
Deliver worldwide support – manage users and devices whether on-premises or in the field
Efficient IT management – decrease time spent managing user access and devices
Fully move to the cloud with integration to G Suite™, Microsoft Office 365™, AWS®, and other cloud technologies
Reduced overhead with no on-prem equipment, no software purchases, and no on-going maintenance
Choose any platforms and no longer be tied to Microsoft technology

JumpCloud Free Free

Features

Our full platform for 10 users & 10 systems
Includes all Premium features
10 days of Premium 24x7x365 in-app live chat support

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 17/07/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about JumpCloud Pricing.

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JumpCloud Reviews

User Rating

4.7/5 (Based on 1,735 Ratings)

Ratings Distribution

Excellent
76.7%
Very Good
20.8%
Average
1.7%
Poor
0.6%
Terrible
0.3%

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Review Summary

JumpCloud, a cloud-based directory platform, receives positive feedback for its user-friendly interface, ease of use, and time-saving capabilities. It centralizes identity and access management, enabling streamlined user provisioning and de-provisioning. JumpCloud's secure single sign-on (SSO) and multi-factor authentication (MFA) features enhance security. However, some users mention occasional glitches and a learning curve for advanced functionalities. Overall, JumpCloud is praised for its user-centric design, efficient management of user identities and access privileges, and robust security measures.

Pros

Seamless identity management and single signon across devices and applications.
Streamlined user provisioning and deprovisioning, enhancing IT efficiency.
Centralized device management with remote access and control capabilities.

Cons

Limited customization options and reporting capabilities compared to some competitors.
Occasional reports of slow performance and minor glitches, especially during peak usage times.

JumpCloud User Reviews

AI-Generated from the text of User Reviews