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Homebase Reviews

User Rating

4/5 (Based on 727 Ratings)

Rating Distribution

  • Excellent

    62.6%
  • Very Good

    14%
  • Average

    2.1%
  • Poor

    1%
  • Terrible

    20.4%

User Sentiments

Easy to Use Interface, Efficient Scheduling Features, Effective Time Tracking, Seamless Communication

Limited Features in Free Version, Inaccurate Time Off Requests, Occasional Software Glitches, Confusing Mobile App Interface

Do You Use Homebase?

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Review Summary

Overall, reviewers commend Homebase for its user-friendly interface, time tracking capabilities, and mobile app. Many appreciate its simple setup and the ease with which employees can clock in and out, view schedules, and request time off. The mobile app is praised for its convenience and the ability to manage schedules and tasks on the go. Additionally, reviewers highlight Homebase's customer support, with many noting the responsiveness and helpfulness of the team. While some mention occasional glitches, most agree that Homebase is a reliable and valuable tool for managing employee schedules and time tracking.

Pros

  • Userfriendly interface simplifies scheduling and time tracking.
  • Mobile app allows employees to clock in/out and manage schedules on the go.
  • Robust reporting and analytics provide valuable insights into employee performance.
  • Streamlined payroll integration ensures accurate and timely payments.

Cons

  • Limited customization options may not suit all businesses' unique needs.
  • Some users have reported occasional technical glitches and bugs.
  • Customer support response times could be improved for better user experience.

AI-Generated from the text of User Reviews

Reviews
AC

Allen C

August 2, 2026 Source: G2.com
Very Satisfied
What do you like best about Homebase?
The ease of use and being able to see the whole schedule for the week
What do you dislike about Homebase?
Nothing. It's been really easy to navigate
What problems is Homebase solving and how is that benefiting you?
We no longer have to use excel spreadhseets for our schedule. We had been constantly changing schedules and re-printing them. It was a constant issue.
Read more
AH

Alyssa H

July 30, 2026 Source: G2.com
Effortlessly Manages Schedules and Team Communication
What do you like best about Homebase?
I use Homebase to keep up with my work schedule and look at my time sheets. I really appreciate how it's a simple and easy way to get in touch with all my coworkers when I need to communicate with them all at once. It's also great for giving positive feedback and shout-outs to coworkers. I like that it's pretty straightforward and easy to use, and it makes it easy to message and shout out. Training my employees on using it is a breeze, and it simplifies tasks like employees putting in requests for time off. The initial setup was very easy, just needing to download the app and add my company's information to get started. Managing a team of 20 people with Homebase has made communication and meeting scheduling needs much easier. It's just a good software to have in place for scheduling and team management.
What do you dislike about Homebase?
Nothing
What problems is Homebase solving and how is that benefiting you?
I use Homebase to keep up with my work schedule, view time sheets, and give feedback to coworkers. It's easy to contact team members, making scheduling and communication straightforward and efficient.
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MW

Mary Claire W

July 29, 2026 Source: G2.com
Effortless Scheduling and Time Management
What do you like best about Homebase?
I find Homebase really easy to use. I can copy and paste schedules from past weeks, which is super convenient for me. My employees appreciate the app too, and it's easy to use and easy to trade shifts. The employee availability feature is really nice because my team can change their availability to match up with their school schedules, and that's really helpful.
What do you dislike about Homebase?
occasionally the app will glitch when I am approving shift trades or requests off
What problems is Homebase solving and how is that benefiting you?
I use Homebase for scheduling and time clocks weekly, manage schedules easily, and prepare time cards for payday. My team, mainly students, finds its availability feature helpful for adjusting to school schedules. It's user-friendly, and my employees appreciate its ease of use and shift trading.
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NN

Nadia N

July 28, 2026 Source: G2.com
Simple, Flexible Tool That Adapts to Our Business Needs
What do you like best about Homebase?
.simplicity to mold to our business needs and variety of tasks options
What do you dislike about Homebase?
some glitches here and there; but nice to know they are actively updating and not just sitting on the product
What problems is Homebase solving and how is that benefiting you?
Payroll and dual roles allow us more flexibility in staffing
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CC

Carmen C

July 28, 2026 Source: G2.com
Effortless Employee Management with Outstanding Support
What do you like best about Homebase?
I really like the support staff that Homebase offers. They were super helpful and kind, taking the time to figure out a system bug and staying on the phone until it was resolved, which couldn't have taken more than 15 minutes. The UI is super easy to move and learn through, making it really easy to use. I also appreciate that everything is all in one place, which adds to the convenience. The initial setup of Homebase was super easy.
What do you dislike about Homebase?
Only issue I have had is that some certification documents don't upload, but that's fine
What problems is Homebase solving and how is that benefiting you?
We use Homebase for managing employee tasks like timecards, overtime, and document organization seamlessly. The support is excellent; we had a clock-in issue that was resolved in 15 minutes. We find the UI easy to navigate, and everything we need is conveniently in one place.
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AW

Alfonso W

July 24, 2026 Source: G2.com
All-in-One Scheduling, Time Tracking, and Team Communication
What do you like best about Homebase?
I like having scheduling, time tracking, and team communication all in one place. It saves me from having to manage everything through separate text messages, and it makes it easier to keep track of who is working and share updates with the team.
What do you dislike about Homebase?
I don’t like that announcements can’t be deleted. Over time, that section gets cluttered with old or outdated posts, which makes it harder to find the information that still matters.
What problems is Homebase solving and how is that benefiting you?
Homebase helps us manage scheduling, time tracking, and team communication. It cuts down on back-and-forth texts, makes it easier to see who is working, and gives employees one place to check updates. That saves us time and helps prevent confusion about schedules, coverage, and day-to-day expectations.
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KG

Kabe G

July 22, 2026 Source: G2.com
Homebase Makes Scheduling, Time Tracking, and Payroll Effortless for Our Mobile Team
What do you like best about Homebase?
I really love how straightforward Homebase is. The interface feels intuitive, and I can get almost everything done with a single click, which saves me hours of administrative work every week.
What do you dislike about Homebase?
Recommendations to others considering Homebase?
A few specific things that make it such a great fit for us:
What problems is Homebase solving and how is that benefiting you?
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AG

Andres G

July 21, 2026 Source: G2.com
Clean, User-Friendly UI with Excellent AI and Scheduling
What do you like best about Homebase?
I love how clean the user end is. My team members love it. The ai tool is nice, and the scheduling performs exactly how I desire.
What do you dislike about Homebase?
I dont love how expensive it is, i wish the integration with toast was better.
What problems is Homebase solving and how is that benefiting you?
Integration with toast would be nice where my employees could clock in on toast pos. Wish this was a bit better priced.
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WB

Whitney B

July 21, 2026 Source: G2.com
Comprehensive HR Platform with Stellar Support
What do you like best about Homebase?
I use Homebase for a variety of functions. The tip pool feature is always accurate, saving me time by dividing tips evenly each time. I have used Homebase's hiring feature and their background checks in the past. It's also great for communicating with my team through the messenger portal. I manage time sheets, and the onboarding process is smooth with documents saved in the system to help onboard new staff members. We use the platform extensively for terminations as well. Homebase serves as an all-in-one solution for HR, helping create our handbook and allowing us to ask HR independent questions. The HR tool has been wonderful and is a paid feature we use. I track time sheets and use GPS tracking for clocking in and out, which is very cool because it keeps people from clocking in from locations outside of work. Homebase also handles our payroll taxes and reimbursements, making it an invaluable business partner. The initial setup was super easy with step-by-step instructions and video links. Furthermore, the customer service is fantastic; they're always willing to help with any issues that arise.
What do you dislike about Homebase?
I would say more transparency around some of the additional benefits. Like, for instance, they had a same day payout feature and switched it over, which created some issues when they moved it to another company. So just more information on that would help. Also, more details on the discounted insurance they offer, it's mentioned but not really detailed. The hiring could definitely be better; that's why we kinda stopped using it. The application process and getting candidates feels a bit antiquated. We aren't getting quality candidates that match what we're looking for. The hiring and application process definitely needs improvement. The background checks could be improved too because we need to run a MVR report for those driving motor vehicles in our field operations, not just criminal checks. So enhancing that feature would be beneficial.
What problems is Homebase solving and how is that benefiting you?
I use Homebase for accurate tip pooling, hiring, onboarding, communication, and time sheet management. It streamlines payroll, handles payroll taxes, offers GPS tracking, and acts as an all-in-one HR solution, making my job as CEO easier while managing my team efficiently.
Read more
KB

KidtoKid B

July 21, 2026 Source: G2.com
Reliable, Easy-to-Use Scheduling That Saves Us Time
What do you like best about Homebase?
What I like best about Homebase is its reliability and ease of use. We've used it for more than five years, and it has consistently handled scheduling, time tracking, and team communication without issues. The interface is intuitive for both managers and employees, and it has saved us a significant amount of administrative time. The fact that I haven't felt the need to look for another scheduling platform in all these years says a lot about how well it meets our needs.
What do you dislike about Homebase?
> There isn't much I dislike about Homebase. The two improvements I'd most like to see are a complete history of changes made to each shift, including who made them and when, and integration with our franchise POS system so labor and sales data can be viewed together. Homebase already integrates with many POS systems, so this is more of a limitation of our franchise software than Homebase itself. Other than those items, it's been a dependable platform that has served our business very well.
What problems is Homebase solving and how is that benefiting you?
Homebase has eliminated the headaches of creating schedules, tracking employee hours, and managing time-off requests. Before using it, those tasks were much more manual and time-consuming. Now our employees can view schedules, clock in and out, swap shifts, and communicate through one platform, while managers have real-time visibility into attendance and labor. It's saved us countless administrative hours, reduced scheduling errors, and made payroll preparation much simpler. The efficiency and reliability have allowed us to spend more time focusing on running our business instead of managing schedules.
Read more

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